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Green Park Hotel Pamphili - Rome, ItalyFront Office receptionApril 2017 - Now
-Welcome customers; -Check-in/out; -Insert rooming list and reservation; -Answer to public inquires and suggest good place to see; -Solve problems; -Pick up and deliver the mail;
Crossinmedia Group - Rome, ItalyFront Office receptionOctober 2016 - December 2016
-Write letters; -Deal with telephone and email enquiries; -Create and maintain filing systems; -Schedule and attend meetings, create agendas; -Keep diaries and arrange appointments; -Sort and distribute incoming post and organise and send outgoing post; -Manage and maintain budgets, as well as invoice; -Photocopy and print various documents, sometimes on behalf of other colleagues.
Green Park Hotel Pamphili - Rome, ItalyFront Office receptionJanuary 2016 - February 2016
-Welcome customers; -Check-in/out; -Maintain the general filling system and all the correspond; -Answer to public inquires; -Answer incoming calls; -Re-direct calls and take messages when required; -Assist clients.
Izaka Group - Barcelona, SpainFront Office receptionMay 2015 - May 2015
-Receive; -Check-in/out; -Direct and relay telephon messages; -Insert reservation; -Pick up and deliver the mail; -Update Booking.com portals; -Accompany clients to the apartments; -Maintain an adequate inventory of office supplies; -Answer to public inquires;
Istituto Tecnico Turistico Cristoforo Colombo (Roma)September 2012 - July 2016
- Attention to detail
- Decision making
- Stress Management
- Time management