Flavia Borgognoni

Flavia Borgognoni

Front Desk Agent at Renaissance Barcelona Hotel
Lives in Barcelona, Spain

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Experience

7 years and 3 months

  • Front Desk Agent

    Renaissance Barcelona Hotel - Barcelona, Spain

    Reception
    April 2019 - Now · 5 years

  • Front Desk Agent

    360 Hostel - Barcelona, Spain

    Reception
    January 2019 - March 2019 · 3 months

  • Front Office Receptionist

    Notti a Roma B&B - Rome, Italy

    Reception
    September 2017 - September 2018 · 1 year and 1 month

    -Welcome customers; -Check-in/out; -Insert reservation; -Concierge; -Solve problems; -Pick up and deliver the mail;

  • Front Desk Agent Trainee

    Green Park Hotel Pamphili - Rome, Italy

    Reception
    April 2017 - September 2017 · 6 months

    -Welcome customers; -Check-in/out; -Insert rooming list and reservation; -Answer to public inquires and suggest good place to see; -Solve problems; -Pick up and deliver the mail;

  • Secretary

    Crossinmedia Group - Rome, Italy

    Secretary / Executive Assistant
    October 2016 - December 2016 · 3 months

    -Write letters; -Deal with telephone and email enquiries; -Create and maintain filing systems; -Schedule and attend meetings, create agendas; -Keep diaries and arrange appointments; -Sort and distribute incoming post and organise and send outgoing post; -Manage and maintain budgets, as well as invoice; -Photocopy and print various documents, sometimes on behalf of other colleagues.

  • Front Desk Agent Trainee

    Green Park Hotel Pamphili - Rome, Italy

    Reception
    January 2016 - February 2016 · 2 months

    -Welcome customers; -Check-in/out; -Maintain the general filling system and all the correspond; -Answer to public inquires; -Answer incoming calls; -Re-direct calls and take messages when required; -Assist clients.

  • Receptionist

    Izaka Group - Barcelona, Spain

    Reception
    May 2015 - May 2015 · 1 month

    -Receive; -Check-in/out; -Direct and relay telephon messages; -Insert reservation; -Pick up and deliver the mail; -Update Booking.com portals; -Accompany clients to the apartments; -Maintain an adequate inventory of office supplies; -Answer to public inquires;

Education

  • Istituto Tecnico Turistico Cristoforo Colombo (Roma)

    September 2012 - July 2016

Languages

4 languages

  • Italian

    Native or fluent

  • English

    Full professional

  • Spanish

    Full professional

  • German

    Professional working

Personal information

Nationalities

  • Italian

Date of birth

July 17th 1996

Skills

11 skills

  • Attention to detail
  • Communcation
  • Decision making
  • Dynamic
  • Motivated
  • Motivating
  • Planning
  • Sociable
  • Stress Management
  • Time management
  • Well-organized
Connections
Nicole Tomamichel
Front Office Trainee at Hilton Frankfurt Airport
GIANCARLO PASTORE
Amministratore at CIPAS TM
Tatsiana Murashka
Guest Relation Receptions at Grand Hotel Via Veneto
View 12 connections
Following
Baglioni Hotels & Resorts InterContinental Barcelona Grupo Pulitzer Hoteles
Other members
Gonçalo Viterbo
Barcelona, Spain
Annamaria Scopelliti
Barcelona, Spain
Joana Campos Braz
Barcelona, Spain
Rute Matias Silva
Lisbon, Portugal
Vasea Livia
Constanța, Romania
View more
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