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Experience
7 years and 3 months
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Front Desk Agent
Renaissance Barcelona Hotel - Barcelona, Spain
ReceptionApril 2019 - Now · 5 years -
Front Desk Agent
360 Hostel - Barcelona, Spain
ReceptionJanuary 2019 - March 2019 · 3 months -
Front Office Receptionist
Notti a Roma B&B - Rome, Italy
ReceptionSeptember 2017 - September 2018 · 1 year and 1 month-Welcome customers; -Check-in/out; -Insert reservation; -Concierge; -Solve problems; -Pick up and deliver the mail;
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Front Desk Agent Trainee
Green Park Hotel Pamphili - Rome, Italy
ReceptionApril 2017 - September 2017 · 6 months-Welcome customers; -Check-in/out; -Insert rooming list and reservation; -Answer to public inquires and suggest good place to see; -Solve problems; -Pick up and deliver the mail;
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Secretary
Crossinmedia Group - Rome, Italy
Secretary / Executive AssistantOctober 2016 - December 2016 · 3 months-Write letters; -Deal with telephone and email enquiries; -Create and maintain filing systems; -Schedule and attend meetings, create agendas; -Keep diaries and arrange appointments; -Sort and distribute incoming post and organise and send outgoing post; -Manage and maintain budgets, as well as invoice; -Photocopy and print various documents, sometimes on behalf of other colleagues.
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Front Desk Agent Trainee
Green Park Hotel Pamphili - Rome, Italy
ReceptionJanuary 2016 - February 2016 · 2 months-Welcome customers; -Check-in/out; -Maintain the general filling system and all the correspond; -Answer to public inquires; -Answer incoming calls; -Re-direct calls and take messages when required; -Assist clients.
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Receptionist
Izaka Group - Barcelona, Spain
ReceptionMay 2015 - May 2015 · 1 month-Receive; -Check-in/out; -Direct and relay telephon messages; -Insert reservation; -Pick up and deliver the mail; -Update Booking.com portals; -Accompany clients to the apartments; -Maintain an adequate inventory of office supplies; -Answer to public inquires;
Education
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Istituto Tecnico Turistico Cristoforo Colombo (Roma)
September 2012 - July 2016
Languages
4 languages
-
Italian
Native or fluent
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English
Full professional
-
Spanish
Full professional
-
German
Professional working
Personal information
Nationalities
-
Italian
Date of birth
July 17th 1996
Skills
11 skills
- Attention to detail
- Communcation
- Decision making
- Dynamic
- Motivated
- Motivating
- Planning
- Sociable
- Stress Management
- Time management
- Well-organized
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