Florent Hebinger

Florent Hebinger

Houskeeping trainee at Anantara Bangkok Sathorn
Lives in Pattaya City, Thailand

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About me

I wish to open my career to new challenge in the F&B department

Experience

6 years and 6 months

  • Senior Restaurant Manager

    Mytt Beach Hotel - Pattaya City, Thailand

    F&B service
    June 2019 - Now · 1 year and 2 months

    -Analyze and plan restaurant sales levels and profitability -Organize marketing activities, such as promotional events and discount schemes -Prepare reports at the end of the shift/week, including staff control, food control and sales -Plan and coordinate menus -Coordinate the operation of the restaurant during scheduled shifts -Recruit, train, manage and motivate staff -Respond to customer queries and complaints -Take responsibility for the business performance of the restaurant -Meet and greet customers, organize table reservations and offer advice about menu and wine choices -Maintain high standards of quality control, hygiene, and health and safety check stock levels, order supplies and prepare cash drawers and petty cash.

  • Restaurant Manager

    Cape & Kantary Hotels - Nakhon Ratchasima, Thailand

    F&B service
    December 2017 - Now · 2 years and 8 months

    -Coordinate daily Front of the House and Back of the House restaurant operations -Deliver superior service and maximize customer satisfaction -Respond efficiently and accurately to customer complaints -Regularly review product quality and research new vendors -Organize and supervise shifts -Appraise staff performance and provide feedback to improve productivity -Ensure compliance with sanitation and safety regulations -Manage restaurant’s good image and suggest ways to improve it -Control operational costs and identify measures to cut waste -Create detailed reports on weekly, monthly and annual revenues and expenses -Promote the brand in the local community through word-of-mouth and restaurant events -Recommend ways to reach a broader audience (e.g. discounts and social media ads) -Train new and current employees on proper customer service practices -Implement policies and protocols that will maintain future restaurant operations

  • F&B Management Trainee

    Anantara Chiang Mai Resort & Spa - Chiang Mai, Thailand

    F&B service
    March 2017 - Now · 3 years and 6 months

  • Front Office Management Trainee

    Belmond La Residence Phou Vao - Luang Prabang, Laos

    Front Office reception
    May 2016 - Now · 4 years and 3 months

  • Food and beverage Trainee

    Amari Samui - Surat Thani, Thailand

    F&B service
    December 2014 - Now · 5 years and 8 months

  • Houskeeping trainee

    Anantara Bangkok Sathorn - Bangkok, Thailand

    Housekeeping
    March 2014 - Now · 6 years and 6 months

Education

  • Vatel Bangkok (Thailand) - Bangkok, Thailand

    August 2013 - March 2017

Languages

4 languages

  • French

    Native or fluent

  • English

    Full professional

  • Thai

    Professional working

  • Spanish

    Notions

Personal information

Nationalities

  • French

Work Permits

  • France

Date of birth

August 04th 1989

Skills

4 skills

  • A team player
  • F&B knowledge
  • Team Management
  • Wine & spirits
Connections
Rajmilan Poudel
Co-Founder at Hospitality Bridge
Sarawan Nitiwattananukul
Sales coordinator - Commercial/Marketing at Compro France
Hermes Recruitment
Hospitality Recruiter at Hermes Recruitment
View 10 connections
Following
Jumeirah Group
Dubai, United Arab Emirates
Other members
Sirirat Sonpim (Arly)
Bangkok, Thailand
Kantinan Tanawong
Bangkok, Thailand
Pinphop Sevikul
Surat Thani, Thailand
Desirée Ek
Krabi, Thailand
Karin Likkasittiphan
Phuket, Thailand
View 229410 members
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