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Experience
8 years and 9 months
-
Food & Beverage Manager in Training
Four Seasons Hotels and Resorts - London, United Kingdom
F&B ManagementApril 2018 - Now · 6 years -
Assistant general manager (Administrative internship)
Hostellerie de Genève - Vevey, Switzerland
Secretary / Executive AssistantAugust 2016 - February 2017 · 7 monthsManager on duty of the hotel and restaurant Coordinated and gave feedbacks to employees Improved customer experience for hotel guests Made recommendation on the menu design to increase revenue Implemented a property and revenue management system Completed inventory checks accurately
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Guest services Agent (Operational internship)
Ritz Carlton - Barcelona, Spain
Guest RelationsJune 2014 - January 2015 · 8 monthsDelivered excellent service to our guests Collected and delivered luggage to the guests
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Server and Bartender
Hostellerie de Genève - Vevey, Switzerland
BarJune 2013 - May 2014 · 1 yearPreparation of the bar and restaurant before service Preparation of drinks Served the guests food and beverage
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Food Runner
Hôtel des Trois Couronnes - Vevey, Switzerland
F&B serviceMay 2013 - June 2013 · 2 months -
Polyvalent intern
Chez Mario - Lausanne, Switzerland
F&B serviceJuly 2011 - October 2011 · 4 months
Education
Languages
4 languages
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French
Native or fluent
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English
Full professional
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Spanish
Notions
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German
Notions
Personal information
Nationalities
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Swiss
Skills
12 skills
- Adobe Suite
- base7booking
- Digital marketing
- Excellent teamwork skills
- Facebook Advertising
- F&B
- Hootsuite
- Leadership
- Menu Analysis
- MS Office
- Opera
- Wordpress
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