Floriane Hurtebize

Floriane Hurtebize

Guest Relation & Quality Manager at Sofitel Paris La Defense
Lives in Paris, France

Join Hosco and view Floriane's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

About me

I am a French and motivated professional in the Hospitality Industry with a Master degree in the luxury management, looking for an opportunity in my sector!

Experience

3 years and 11 months

  • Guest Relation & Quality Manager

    Sofitel Paris La Defense - Paris, France

    Guest Relations
    February 2019 - Now · 11 months

    Duty Manager, increasing the RPS Score and quality, dealing with complains (hotel under renovation), creating a weekly quality meeting

  • Front Desk Receptionist

    Hyatt Regency Chicago - Chicago, IL, United States

    Front Office reception
    June 2018 - December 2018 · 7 months

    Front desk host in the biggest Hyatt in the world for the second time in Chicago, almost bilingual english, checked in and checked out, solved issues and created an amazing customer's experience for each of our customer.

  • Front Desk Receptionist

    Hyatt Regency Chicago - Chicago, IL, United States

    Front Office reception
    May 2017 - November 2017 · 7 months

  • e-Distribution Assistant

    Hôtels & Préférence - Paris, France

    Administration & General
    October 2016 - April 2017 · 7 months

  • Hostess

    Grand Café Capucines - Paris, France

    Hostess
    August 2015 - November 2015 · 4 months

  • Waitress

    Mercure Hotel - Saint Martin - Sint Maarten, Netherlands

    F&B service
    November 2014 - May 2015 · 7 months

  • Front Desk Receptionist

    Hôtel Lutetia - The Set Hotels - Paris, France

    Front Office reception
    December 2013 - March 2014 · 4 months

Education

Languages

3 languages

  • French

    Native or fluent

  • English

    Full professional

  • Spanish

    Limited working

Personal information

Nationalities

  • French

Date of birth

February 04th 1994

Skills

22 skills

  • Autonome
  • BACHELOR'S DEGREE
  • Collea
  • Degree in Hospitality
  • Emphaty
  • English
  • F&B
  • Hardworker
  • Hospitality
  • Hostess
  • Management
  • Master
  • MBA
  • Micros
  • Microsoft Office
  • Micros Opera
  • Patience
  • Receptionist
  • Spanish
  • Team job
  • Teamwork
  • Waitress
Connections
Rosa Tabti
Étudiant(e) de CMH Paris - Centre de Management Hôtelier International
Julo Cris
recrutement chez Parco San Marco Lifestyle Beach Resort
Maria Valentina Uva
Children animator at Rifugio Fanes
View 5 connections
Following
Other members
Tarek Khouaja
Paris, France
Adel Seddiki
Paris, France
Ines Zargouni
Paris, France
Sofia Di Stefano
Paris, France
View 191304 members