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About me
I’m a person profound interested in hospitality industry, continuously looking for development and new experiences.
Having an extensive work experience during the past 15 years, I’ve gained great knowledge, skills and abilities to work with multicultural teams for multicultural guests.
I am a hard worker reliable person, oriented to detail, flexible, quick to pick up new abilities and eager to learn from others, easily settling into a new operation/business.
I’m an open minded person, with lots of ideas, willing and enthusiasm.
Experience
19 years
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Food Operations Manager
Carnival Cruise Line - Miami, FL, United States
Room Division ManagementAugust 2010 - July 2017 · 7 years- maintaining and implementing the company’s policies and different standards required by governmental and/or international laws, related to: public health, environmental, work safety, safety and security on board cruise ships, etc., and audits preparation of the same - controlling and keeping accurate inventories of the food ingredients, consumables, uniforms, equipment, materials and maintaining a clear situation and supervision of expenses in all departments pertaining to Food Operations and Storeroom Departments. - ensuring the proper logistic, orders, receiving and checking the products quality at the loading - offering a high level of hospitality, maintaining and observing the guest satisfaction level, reading and analyzing the ratings and their comments, ensuring that every complaint is being handled properly and the guest returns - ensuring high quality and proper service of the food products and beverages, by being present on daily basis in the operation (restaurants, specialty restaurants, brasseries, food outlets, room service, galleys, preparation areas, storerooms) - achieving the sales targets and their growth set by the company - motivating the management and team members, offering them full support and great leadership, seeking and offering solution for every situation, recognizing their efforts and potential, promoting them based on position openings. - ensuring the job descriptions are being followed by the team members, preparing appraisals, position change interviews, training, releasing, etc. - participating to the regular inspections in the guest areas, work areas, muster stations and crew cabins, ensuring all rules and regulations are being followed - enforcing proper cleanliness, hygiene and sanitation in all areas - ensuring the proper functioning and maintenance of the equipment, catering or guest areas features, preparing the work orders and adhering to the spare parts ordering and receiving. - offering full support to the marketing team and active participation at different advertising campaigns - participating at ships dry dock maintenance preparation, proposing and discussing different improvements and budgets for the food/hotel operation areas - ensuring a proper communication among on board and shore side departments, with HD, captain, technical team and with the superiors and VP’s in the main office
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Restaurant Manager
In Vino Veritas Restaurant and Austria Café, SC P.L. Team Consulting SRL, - Bucharest, Romania
F&B ManagementApril 2008 - May 2010 · 2 years and 2 months- elaborating and implementing the operational strategy and policies of restaurant and café - preparing the catering areas, purchasing equipment, materials and furniture - preparing the menus and recipes, updating the information in the software after installation - negotiating the agreements with the suppliers and diligence verifying for different services and settling the payments - monitoring the guest satisfaction, listening to their feedback, and improving the service and menu’s based on their responses - settling and maintaining the inventories and analyze of the stocks, preparing the orders - recruiting the personnel, hiring and preparing the job descriptions, training, etc. - monitoring the competition and identifying ways of sales increasing - organizing events (weddings, team buildings, business lunches, etc.) - creating and settling the advertising resources and tools
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Assistant Food and Beverage Manager/Supervisor
Carnival Cruise Line - Miami, FL, United States
F&B ManagementOctober 2000 - April 2008 · 7 years and 7 months- assisting the Food and Beverage Manager in all departmental aspects - executing and ensuring the proper inventories and cost control for the materials, chemicals, consumables, uniforms, etc, and preparing their orders - preparing the work schedules and keeping the training for all the team members under supervision - maintaining proper functional level of all equipment, areas features and following their maintenance when needed - verifying and filing all documents pertaining to the department - offering full support to culinary, restaurant and storeroom departments in daily operation, seeking and offering solutions on every situation, motivating and sustaining the team members on their jobs - ensuring the high level of food preparation and service, by following the company and HACCP - maintaining and implementing the company’s policies and different standards required by governmental and international laws related to: public health, environmental, work safety, safety and security on board cruise ships, etc, and preparing the catering areas for audits - organizing and enforcing proper cleanliness, hygiene and sanitation in all catering areas - ensuring a proper communication among food operations departments, other hotel, technical and navigating departments
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Waiter/Bartender
Discret Club - Sfântu Gheorghe, Romania
BarJune 1999 - December 2000 · 1 year and 7 months- preparing and serving alcoholic or non-alcoholic beverages - interacting with customers, taking orders and serving snacks and drinks - assessing bar customers' needs and preferences and making recommendations - maintaining great inventories and a good par level in the bars, preparing the orders and working closely with the suppliers - maintaining the cleanliness and the equipment as per standards
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Advertising Sales Agent/ Marketing Agent
Buna Ziua Covasna & Grup 7 - Sfântu Gheorghe, Romania
SalesJune 1998 - September 1999 · 1 year and 4 months- recognizing the companies in advertising needs, signing the agreements upon discussing a specific advertising plan and their costs, ensuring the proper implementation, etc. - visiting and studying certain aspects in all the markets selling Unilever products, offering support to the company in developing the marketing strategy
Education
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Management, Bachelor Degree in Economics
Faculty of Management, Spiru Haret University - Brașov, Romania
October 2007 - June 2010 -
Informatics, Programmer
Mihai Viteazul College - Sfântu Gheorghe, Romania
September 1994 - June 1998
Languages
3 languages
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English
Full professional
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Spanish
Limited working
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Hungarian
Limited working
Personal information
Nationalities
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Romanian
Skills
14 skills
- Ability to work under pressure
- Conflict Resolution
- Cost control
- Decision making
- Flexibility/Adaptability
- Leadership
- Multi tasking
- Open Communication
- Planning and Prioritizing the Objectives
- Proficient in Microsoft Office
- Revenue Analysis
- Self-motivation
- Teamwork spirit
- Time management
Additional Information
2 informations shared
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Quick interview published on the Carnival Cruise Line Australia Site
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