Floris Van de Werf

Floris Van de Werf

F&B Director at Hôtel Royal Savoy Lausanne
Lives in Lausanne, Switzerland

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About me

Almost two decades of experience in Hospitality Management, leading teams up to 200 staff members towards outstanding performances. Entrepreneurial mindset with a human-centric philosophy. Expert in the F&B department, business development and HORECA operations.

Track record of creative and result driven concepts, with flawless agile project execution and budget control. Solid background in multinational environments, such as Accor Group in Brazil and The Bürgenstock Selection in Switzerland, with Gault&Millau recognition. Former General Manager of a Boutique Hotel in Provence, leading a noteworthy financial recovery: in less than 5 years, growth from 300k/year to 2,2M/year with two digits in EBITDA.

This polyglot executive is known for his multicultural spirit, his remarkable skills in team building, training, collaborative solutions, motivational leadership rooted in kindness and pragmatism, and impeccable ethics.

Motivator, leader, networker, decision maker and executor.

Experience

22 years and 3 months

  • F&B Director

    Hôtel Royal Savoy Lausanne - Lausanne, Switzerland

    Management
    March 2023 - Now · 1 year and 2 months

    Leading Hotels of the World. Lausanne, Vaud, Switzerland 5 Star Hotel 10 Million CHF in F&B Revenue La Brasserie du Royal , French retro modern cuisine 15/20 G&M SKY Lounge, Mediterranean Bar & Bistro Top 10 Best Rooftops CH Lobby Bar & Cigare Lounge Events space up to 400 persons Exploiting and strategy of all Outlets, boosted overall quality of service with the team. Leading the renovation and conceptualizations of all Outlets. At F&B: kept staff turnover below 12% and established a company culture of team-spirit. Implemented recruitment and onboarding programs. Roll-out of training programs: LQA, Mid-Management Savoir-Etre, Fin&IT. Implementing strategies to raise revenue and client fidelity.

  • General Manager

    Domaine la Pierre Blanche - Eygalières, France

    Management
    February 2018 - March 2023 · 5 years and 2 months

    Luxury boutique hotel & Gastro restaurant. Eygalieres, Provence, France Luxury boutique hotel Haute Bistronomie restaurant L'Opale 15/20 G&M Mixology & Sunset Lounge L'Ambar French Mediterranean Bistro L'Azure Banqueting and Events : 3 hectares of event space, 04 meeting rooms FLORIS VAN DE WERF HOTELIER HOTEL OPERATIONS / F&B DIRECTOR Responsible for the pre-opening, brand positioning, strategy and daily operation of the hotel and its 05 F&B outlets. +400% in Revenue within 04 years +31% guest satisfaction +72% direct reservations 21% Staff Turnover in 5Y • Collaborations with team members, contracted third parties and the stakeholder. • Developed plans, prioritized, organized and managed resources to meet business goals. • Day to day oversight of hotel programs in process of development. • Overseeing and managing all on site activities at hotel property, including scope development. • Created 03 new Outlets; defined the F&B strategy and designed the operations. • Close collaboration with the rebranding and marketing strategist. • Coordinating all of the re-opening activities of the hotel departments. • Assisting with Project management of room expansions & renovations. • Develop long and short range plans for the hotel operations. • Ensured the plans are properly executed and ensured SOP's are communicated, trained, and maintained. • Developed and coordinated timely budget and forecasts regarding, but not limited to business levels, financial requirements, personnel needs and organization and operational plans.

  • F&B Director

    Pullman São Paulo Vila Olimpia - São Paulo, Brazil

    F&B Management
    October 2016 - January 2018 · 1 year and 4 months

    5* Cluster hotel Pullman Vila Olimpia & Grand Mercure Vila Olimpia São Paulo, Brazil. Pullman Flagship Sao Paulo. 06 M USD Revenue Board Member of Accor F&B Luxury South America Managing and ensuring service delivery of all 07 F&B outlets, guarding and optimizing completion of the standards, creating and execution of commercial strategies. Involved in projects from conception right through to completion, including pitching, budget control and onsite management. Opening of 02 new F&B Outlets. Responsible for the daily operations of the F&B outlets: Pullman: HUB Restaurant, Iconic Bar, Deli Nespresso Bar, Room Service Grand Mercure: Cipo Bar & Restaurant, Room Service + Banqueting, 14 modular meeting spaces and a foyer of 535 m2. • Supervising 10 F&B Leaders, +90 F&B staff & cashiers; 60 Kitchen Staff • Staff recruitment, training and development - Purchasing, stock and inventory control – Budget & FC • Business development through implementation of new strategies and fresh ideas. • Producing and managing events as well as creating new dynamics in the Points of Sales. • Creation and optimization of menus: Banqueting KIT, Enoteca Wine Library, POS menus • Track record in the creation and delivery of high impact projects that improve the relationships, raise profit and revenue: Reestablished the Outlets Dynamics with Social Events and Art • Roll-out of SOP's, LQA and HACCP programs • Redefined 100% of the Cave and Wine Strategy

  • F&B Director Brazil

    PULLMA N HOTELS & GRA ND MERCURE

    F&B Management
    January 2014 - January 2018 · 4 years and 1 month

    5* Cluster Hotel, 400 keys, 06M USD, 07 F&B Outlets, 01 Con f. cen ter 2000pax 14 Meetin g Rooms Supervising 10 F&B Leaders, +90 F&B staff & cashiers; 60 Kitchen Staff Board Member of Accor F&B Luxury South America. From Events Manager up to F&B Director. Accor BERNACHE award for HUB Food Art Loun ge n ew con cept an d first year overall best performan ce.

  • ASST. F&B DIRECTOR, F&B - MICE MANAGER

    Pullman São Paulo Vila Olimpia - São Paulo, Brazil

    F&B Management
    August 2015 - October 2016 · 1 year and 3 months

    Accor BERNACHE award for HUB Food Art Lounge new concept and first year overall best performance 2015. Cluster hotel Pullman Vila Olimpia & Grand Mercure Vila Olimpia São Paulo, Brazil.  Managing and organization of the MICE department  Overall F&B management support to the Point of Sales  Business development through implementation of new strategies and fresh ideas.  Producing and managing events as well as creating new dynamics in the Point of Sales.  Track record in the creation and delivery of high impact projects that improve the relationships, raise profit and revenue.  Building and maintaining partnerships with vendors & clients  Creation and maintenance of processes and standards in the POS.

  • Event & Project Management

    Antwerp Digital Mainport - Brussels, Belgium

    Project Management
    July 2011 - May 2015 · 3 years and 11 months

     Managing and expanding the MICE department  Participation in company communication strategy and communication flow  Producing and managing all event operations  Track record in the creation and delivery of high impact projects that improve the relationships, raise profit and revenue. Domain: events; IT, finance, administration and operations.  Building and maintaining partnerships with vendors & clients  Account & budget management  Responsible for 7 Project Leaders

  • Owner & Founder

    sharpsharks - Brussels, Belgium

    Management
    May 2011 - May 2015 · 4 years and 1 month

    http://www.sharpsharks.be We unite, we share, we expand our visions. Coordinating and managing projects within the event and ict sector. A company that bundles forces in the realization of ideas. focused on connecting young bright energetic minds. we built upon our project management foundations.

  • Events Director

    A NTWERP DIGITA L MA INPORT - Belgium

    Event
    January 2011 - January 2014 · 3 years and 1 month

    Strategy and coordination of events and projects within the IT sector Benelux. Main clients: Microsoft, HP, Deloitte.

  • Jr. Project Manager

    ICT4ME - Belgium

    Project Management
    January 2009 - January 2011 · 2 years and 1 month

    In the chaos that start-ups can be, I managed to keep focus and give support to the whole team. Optimizing sales, operational, administrative and financial processes. Managing the HR departement.

  • Asst.Conference Manager

    LA MOT - CONGRESS CENTER - Belgium

    Event
    January 2001 - December 2007 · 7 years

    Coordination of B2B MICE, Administration and Back Office Sales and Account Management

  • Commis to CDR

    Sofitel Gent - Ghent, Belgium

    F&B service
    June 2001 - January 2006 · 4 years and 8 months

    Several positions on different contract types from commis to 1ier Chef de Rang

Education

  • Hotel Management

    EHB - ERA SMUS BRUSSELS

  • Hotel & Restaurants Concepts

    EHL - HOSPITA LITY BUSINESS SCHOOL

  • First Aid, Red Cross, Special Olympics, Elderly Support

    V OLUNTEERING

    September 2004 - June 2013

  • Bachelor Hotel Management

    Erasmushogeschool Brussel - Anderlecht, Belgium

    September 2004 - October 2008

    Domains of application: Hotel Management – Strategic Chain Management - Project Management - Event & Conference Management - HR Management

Languages

7 languages

  • Dutch

    Native or fluent

  • French

    Native or fluent

  • English

    Native or fluent

  • Portuguese

    Full professional

  • Spanish

    Limited working

  • Italian

    Limited working

  • German

    Notions

Personal information

Nationalities

  • Dutch

  • Belgian

  • Brazilian

Work Permits

  • Brazil

  • European Union

Driving License

Yes

Skills

13 skills

  • Analytics
  • coach
  • F&B Managment
  • Finding and creating opportunities
  • HR Management
  • Motivator
  • Negotiations & partnerships
  • networker
  • Operational process optimization
  • Patient and diplomatic
  • strategist
  • Teamleader
  • Translating concepts and ideas into execution

Additional Information

1 information shared

  • Misc. Certificates / Volunteering

    First AID Intensive theoretic and practical training – BESA & TobSeen
    Elderly Support Understanding & taking care of elders – Mobile Solidarity
    Special Olympics Organization & coordination of Volunteering Teams (Belgium 2012-2014 & European 2014)
    Red Cross .be Blood Donation Volunteer

Connections
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
Yentl Dierick
Assistante de Direction at Castillon de Provence 3* , Castellane
Following
LeaderIA
LeaderIA
Paris, France
Amazing Evolution Management SFH Hotels Group
SFH Hotels Group
Montpellier, France
Other members
Ishta Bhujohory
Lausanne, Switzerland
Benjamin Dupas
Lausanne, Switzerland
Tommaso Lodde
Lausanne, Switzerland
Jennifer Belizaire
Saint-Légier-La Chiésaz, Switzerland
Melanie Alessi
Villars-sur-Ollon, Ollon, Switzerland
View more
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