Join Hosco and view François's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
I am seeking a job in which I can learn as much as possible while making a real contribution.
Marriott County Hall - London, United KingdomFront Office receptionJune 2017 - Now · 1 year and 8 months
TUI - Lyon, FranceBack OfficeApril 2016 - September 2016 · 6 months
Measure customer dissatisfaction and settle the dispute with a financial compensation. Deal with many actors of tourism such as travel agency, hotel and airline companies. Report to Production and Reservation Department recurrent customer dissatisfaction on a destination
Odalys, Les Floridianes - Aix-en-Provence, FranceFront Office receptionJune 2015 - September 2015 · 4 months
Routine operation of the front desk department Manage room reservations using computerized reservations systems Coordinate customer and companies payments and billing
Receptionist and Banquet Waiter
Le Châtelain Boutique Hotel - Brussels, BelgiumF&B serviceNovember 2013 - May 2014 · 7 months
Ensure guest satisfaction and deal with any complaints by giving them a solution Deliver personalized service Communicate with housekeeping, restaurant and maintenance staff to ensure that great quality service is provided to guests Setting up banquet according to the type of event Serve the food and the beverage during banquets, meetings, events, conventions and conferences Manage functions with autonomy
Receptionist, Chef de rang and Room Intendant
Hôtel des Dromonts - Morzine, FranceManagement TraineeDecember 2012 - April 2013 · 5 months
Welcome guests and introduced them services and amenities of the hotel. Collect payment from guests during checking out. Night auditor shifts with full responsibility of the cashier of the day Chef de rang in the gastronomic restaurant « La Table du Marché »
Hôtel Vatel - Nimes, FranceManagement TraineeSeptember 2012 - June 2015 · 2 years and 10 months
30 weeks of practical Overview of all operations department. HACCP Standard Manage the first and second years French and International students in operations department Skills in multicultural management.
Master of Science
INSEEC Lyon - Lyon, FranceSeptember 2015 - March 2017
Msc 1 : International Management Msc 2 : Luxury Management, Fine Food and Tourism
Hotel and Tourism Management
Vatel Nimes - Nimes, FranceSeptember 2012 - June 2015
FrenchNative or fluent100%
- luxury attitude
- Pack Office
- PMS OPERA