Francesca Grandori

Francesca Grandori

Chef de rang at Baglioni Hotels
Lives in Milan, Italy
over 6 months ago

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Graduated from Les Roches International School of Hotel Management with a specialisation in marketing. I am currently looking for a job in Events or Sales and Marketing, as I chose the focus of my studies to be Marketing.

Due to my studies and my previous internships, I learned how to work in team and how to relate my self in the job place to different cultures. I consider my self a good team member and a passionate, enthusiastic and dedicated person more specific to the Hospitality industry. I am intrigued by challenges and I am willing to push my self to be a successful leader in the future of my hospitality career.

Experience

  • Chef de rang

    Baglioni Hotels - Milan, Italy

    F&B service
    January 2019 - Now · 1 month

    - Room Service (responsible for preparing orders, set trays and delivering items to guest rooms in an attentive and efficient manner) - Banqueting ( In charge of setting up the Events area by putting out tablecloths and place settings, arranging table placement and setting up a buffet, perform cleaning tasks and breakdown of service, maintain high standards of safety and cleanliness.) -Cooperating with Front Office and the Event Department -Bartender ( use of my Mixing knowledge if requested) -Use of Easy Meal System (for each F&B area I.E. room service, Banquets, Restaurant )

  • Restaurant Hostess

    Baglioni Hotel Carlton Milan - Milan, Italy

    F&B service
    March 2018 - December 2018 · 11 months

    Supervised and coordinated dining room activities and directed staff to provide fast and courteous customer service. Scheduled dining room reservations, arranged parties, special events, or special services for diners; received and recorded dining reservations. Greeted guests and escorted them to table or waiting area. Communicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed

  • Sales & Marketing Assistant

    Hard Rock Hotel Vallarta - Nuevo Vallarta, Mexico

    Sales & Marketing
    July 2016 - December 2016 · 6 months

    Assisted in the coordination of events, detail and decoration Provided exceptional catering service to large groups of up to 250 people Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals. Greeted visitors and callers handled their inquiries and directed them to the appropriate personnel according to their needs. Operating/ updating social media accounts. Typing and sending out proposals

  • Waitress

    The Ritz-Carlton Abama - Santa Cruz de Tenerife, Spain

    F&B service
    January 2015 - July 2015 · 7 months

    Assisted guests with making menu choices in an informative and helpful fashion Maintained knowledge of current menu items garnishes ingredients and preparation methods Appropriately suggested additional items to customers to increase restaurant sales Promptly served all food courses and alcoholic beverages to guests Answered questions about menu selections and made recommendations when requested

Education

Languages

  • Italian
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • English
    Full professional
    80%
  • French
    Limited working
    40%
Connections
Morris Lorusso
Sr. Industry Team Manager Southern Europe at Hosco
Tatsiana Murashka
Guest Relation Assistant at SarriGestioni
Following
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