Francesca Ivone

Francesca Ivone

Spa therapist at Four Seasons Hotel Hampshire
Lives in Dogmersfield, United Kingdom
over 6 months ago

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I am currently working as Spa therapist at the Four Seasons Hampshire. I speak fluently Italian, English, Portuguese and French. My level of Spanish is good. I am in the first year of Ortho-bionomy School (gently evolution of osteopathy). I am interested in working at luxury spa. I may describe myself with three adjectives: diligent, optimistic and ambitious.

Experience

  • Spa therapist

    Four Seasons Hotel Hampshire - Dogmersfield, United Kingdom

    Spa & Wellness
    April 2018 - Now · 10 months

  • Spa therapist

    Borgo Egnazia - Puglia, Italy

    Other
    May 2017 - February 2018 · 10 months

    Duties: providing individualised bodywork treatments, performing massages, rituals and scrubs, arrange workstation, treatment room, and drapes, monitor stock levels of oils and creams, answering the telephone, transferring calls, taking accurate messages, greeting customers, giving tours of the spa facility, scheduling appointments, resolving guest complaints, ensuring guest satisfaction.

Education

  • Master degree in International Relations

    Università degli studi di Napoli, l'Orientale - Naples, Italy

    November 2013 - May 2016

    International exchange: Universidade Federal Fluminense, Niteroi, (RJ), Brazil, Erasmus project: Paris VII Diderot

  • Massage therapist Diploma

    Centro Studi Benessere - Bologna, Italy

    September 2013 - June 2016

    Swedish massage, Lomi Lomi massage, Californian massage, Sportive massage, Thai I level massage, Sea Malay, Ayurvedic massage, Anatomy, Physiology, Psychology

  • Bechelor's degree in International Relations

    Alma Mater Studiorum Bologna - Bologna, Italy

    September 2010 - October 2013

    Erasmus project: Universidade Tecnica de Lisboa, Portugal

Languages

  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Portuguese
    Professional working
    60%
  • French
    Professional working
    60%
  • Spanish
    Professional working
    60%

Skills

  • Ability to empathize
  • Active listening
  • Attention to details
  • Customer Care
  • Diligent
  • Effective communicator
  • Organization
  • Positive outlook
  • Resourcefulness
  • Smart data system
  • Team work
  • Working with minimal supervision
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