Francesca Naglieri

Francesca Naglieri

general manager at H7 Palace
Lives in Prague, Czechia
over 6 months ago

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• A hardworking, energetic, adaptable young person with eight years’ experience in management and in customer service.
• Wide ranging expertise in photography and travel writing; responsible for planning agendas, marketing strategies and human resources management

Experience

  • general manager

    H7 Palace - Prague, Czechia

    Administration & General
    March 2018 - September 2018 · 8 months

    The overall running of the hotel, hiring and management of the hotel management team. Finance and budgets; Marketing and sales. Renovations, maintenance and projects. Issues or emergencies relating to guests, hotel staff or the hotel property Administrative job, overseeing managers and departments.

  • General manager

    villa le ortensie - Como, Italy

    Administration & General
    March 2017 - September 2017 · 8 months

    Living in the structure-checking guests in and out, answering emails, answering phone calls, booking reservations, monitoring the reservation system, monitoring booking website, marketing with social media, managing employees, serving food, preparing for small and large events, speaking with brides, preparing for weddings, plan and serve breakfasts and meals for events.

  • Waitress

    Yacht - Monaco-Ville, Monaco

    Catering
    September 2016 - March 2017 · 7 months

    Service, Cleaning, detailing

  • Sabbatic years

    world - Worlds End, Australia

    Tourism
    September 2015 - April 2017 · 1 year and 8 months

    Sabbatic year around world

  • Office Administrator

    Ab Medica - Lugano, Switzerland

    Administration & General
    September 2008 - June 2015 · 6 years and 10 months

    Assisting clients and handling client service Answering phones, sending emails, filing Managing administration and marketing in the office Reporting to the Managing Director in Italy on a daily basis

Education

  • F&B Management

    Como - Como, Italy

    September 2017 - December 2017

    Como-Mediadream

  • STCW Basic + PDSD

    Super Yachting South Africa, Cape Town, RSA - Cape Town, South Africa

    September 2016 - September 2016

    STCW Basic + PDSD Maritime Safety Training and Development, Cape Town, RSA PYA GUEST Interior Introduction Course Super Yachting South Africa, Cape Town, RSA PYA GUEST Food Service Introduction and PYA GUEST Wine Cocktail Introduction Course Super Yachting South Africa, Cape Town, RSA MCA/City Guilds Food Health Safety Level II Baobab Development, Cape Town, RSA

Languages

  • French
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • German
    Notions
    20%
Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Marc Borrell
Resident Manager of Luxury Boutique Hotel @Cerf Island Resort & Spa Seychelles | Official Winner of ‘World Luxury Hotel Award’ - 2018 en Cerf Resort Seychelles
Jose Xavier Dias
Cluster Director of Food and Beverage at The Savoy & Coral strand
View 28 connections
Following
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