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• A hardworking, energetic, adaptable young person with eight years’ experience in management and in customer service.
• Wide ranging expertise in photography and travel writing; responsible for planning agendas, marketing strategies and human resources management
H7 Palace - Prague, CzechiaAdministration & GeneralMarch 2018 - September 2018 · 8 months
The overall running of the hotel, hiring and management of the hotel management team. Finance and budgets; Marketing and sales. Renovations, maintenance and projects. Issues or emergencies relating to guests, hotel staff or the hotel property Administrative job, overseeing managers and departments.
villa le ortensie - Como, ItalyAdministration & GeneralMarch 2017 - September 2017 · 8 months
Living in the structure-checking guests in and out, answering emails, answering phone calls, booking reservations, monitoring the reservation system, monitoring booking website, marketing with social media, managing employees, serving food, preparing for small and large events, speaking with brides, preparing for weddings, plan and serve breakfasts and meals for events.
Yacht - Monaco-Ville, MonacoCateringSeptember 2016 - March 2017 · 7 months
Service, Cleaning, detailing
world - Worlds End, AustraliaTourismSeptember 2015 - April 2017 · 1 year and 8 months
Sabbatic year around world
Ab Medica - Lugano, SwitzerlandAdministration & GeneralSeptember 2008 - June 2015 · 6 years and 10 months
Assisting clients and handling client service Answering phones, sending emails, filing Managing administration and marketing in the office Reporting to the Managing Director in Italy on a daily basis
Como - Como, ItalySeptember 2017 - December 2017
STCW Basic + PDSD
Super Yachting South Africa, Cape Town, RSA - Cape Town, South AfricaSeptember 2016 - September 2016
STCW Basic + PDSD Maritime Safety Training and Development, Cape Town, RSA PYA GUEST Interior Introduction Course Super Yachting South Africa, Cape Town, RSA PYA GUEST Food Service Introduction and PYA GUEST Wine Cocktail Introduction Course Super Yachting South Africa, Cape Town, RSA MCA/City Guilds Food Health Safety Level II Baobab Development, Cape Town, RSA
FrenchNative or fluent100%
ItalianNative or fluent100%