Francesca Romana Carchella

Francesca Romana Carchella

Impiegato del back office at Baglioni Hotels
Lives in Milan, Italy
over 6 months ago

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I am a social and dynamic person. I love speaking and helping people. I work very well inside teams.

Experience

  • Impiegato del back office

    Baglioni Hotels - Milan, Italy

    Front Office reception
    March 2018 - Now · 12 months

    - Prenotazioni - Scrigno software - Gestione Ameneties - Gestione MyBaglioni - Gestione centralino

  • Receptionist

    Suite Fontana di Trevi - Lazio, Italy

    Front Office reception
    January 2015 - February 2018 · 3 years and 2 months

  • Sales Assistant

    Harrods - London, United Kingdom

    Guest Relations
    January 2014 - December 2014 · 12 months

  • Secretary

    Richmond University in London - Rome, Italy

    Customer Service
    March 2013 - December 2013 · 11 months

Education

  • Interpreting and Translation

    LUSPIO - Rome, Italy

    October 2009 - March 2013

    Interpreting and translation from English and Spanish into Italian and viceversa.

  • Interpreting and Translation

    Istituto Istruzione Secondaria Superiore "Carlo Urbani"

    October 2006 - July 2009

Languages

  • Italian
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • English
    Full professional
    80%
  • French
    Professional working
    60%
  • Russian
    Notions
    20%

Skills

  • Active listener
  • Good communication
  • Guest experience
  • Handling guest
  • Love speaking to guests
  • Strong guest care
  • Very good team player
Following
C-Hotels
Florence, Italy
Baglioni Hotels
Milan, Italy
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