Francesco Cavalli

Francesco Cavalli

Health Coach at VIP Private Industry
Lives in Milan, Italy
over 6 months ago

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Experience-oriented in the luxury hospitality field for Hotel Spa chains as The Leading Hotel of The World and Starwood Hotel & Resort for over 10 years. Skilled in the Spa Management from CIDESCO Academy, proficient and certified in the Sport, Beauty & Wellness field. Reliable, dynamic and focused on teamwork, company policy, details and guest satisfaction.

Experience

  • Health Coach

    VIP Private Industry - Milan, Italy

    Customer Service
    February 2012 - Now · 6 years and 10 months

    Milan (IT) and Lugano (CH) - Nutrition Coaching (specialized plant-based nutrition) - Personal and Swim Coach - Masseur

  • Assistant Spa Manager

    Starwood Hotels and Resorts Worldwide - Cortina d'Ampezzo, Italy

    Spa & Wellness
    June 2017 - October 2017 · 5 months

    At Cristallo, a Luxury Collection Resort & Spa 5*L - Cortina d'Ampezzo, Italy (Reporting to Spa Manager) - Assistant in setting up the Spa services, recruiting and SOPs training - Management the appearance of the all Spa facility and lead 15 staff to ensure the continue luxury standards - Supervisor of the operation of the Spa, including massage and beauty treatments in accordance with the company policy, quality standards, needs and demands of guests and the market trends

  • Holistic Masseur, Personal Trainer and Swim Coach

    Starwood Hotels and Resorts Worldwide - Cortina d'Ampezzo, Italy

    Spa & Wellness
    December 2015 - April 2017 · 1 year and 5 months

    At Cristallo, a Luxury Collection Resort & Spa 5*L

  • Spa Receptionist, Holistic Masseur, Personal Trainer and Swim Coach

    Spinale Hotel 4*S - Madonna di Campiglio, Italy

    Spa & Wellness
    November 2014 - April 2015 · 6 months

  • Holistic Masseur, Personal Trainer and Swim Coach

    Hotel part of the Leading Hotels Group - Cortina d'Ampezzo, Italy

    Spa & Wellness
    December 2012 - September 2014 · 1 year and 10 months

    Hotel Cristallo Spa & Golf 5*L

  • Spa Receptionit and Holistic Masseur

    Arbatax Park Resort & Thalasso Spa 4*S - Arbatax, Italy

    Spa & Wellness
    May 2011 - January 2012 · 9 months

  • Spa Receptionit and Holistic Masseur

    Il Ciocco Resort & Spa 4*S - Lucca, Italy

    Spa & Wellness
    November 2009 - May 2011 · 1 year and 7 months

    At Care Suite Daniela Steiner

  • Snorkeling Guide and Underwater Photographer

    Sheraton Sharm Hotel, Resort, Villas & Spa - Sharm El-Sheikh, Egypt

    Customer Service
    May 2009 - October 2009 · 6 months

    - Guiding groups, provide the security and assist the dive instructors during the dive courses and excursion

Education

  • Master in Spa & Beauty Management

    CIDESCO - Sez. Italy - Fiuggi, Italy

    November 2017 - November 2017

    - Financial & Management: Daily revenues, stock, order, business plan, KPIs and market trend monitoring - Customer Care: Spa experience, security, problem-solving, sales treatments and product - HR: Recruitment, SOPs supervisor and training

  • Coach & Personal Trainer

    FIPE - Italian Weightlifting Federartion at CONI - National Italian Olympic Committee - Milan, Italy

    September 2016 - December 2016

    - Nutrition and Supplement, Strength and Conditioning, Functional Training, Weight Loss, Increase Muscle Mass, Postural and Health Prevention

  • Healthy Operator

    ATS – Advanced Training System at Istitute of osteopaty ISO - Milan, Italy

    April 2014 - April 2015

    - Postural Gym Instructor®: Lengthening, Mobility, - Specialized Tape Operator®: Decompression, Stability

  • Holistic Face & Body Massage

    Transvital Beauty Academy - Cortina d'Ampezzo, Italy

    December 2012 - December 2016

    - Relax, Swedish, Sport (pre/post activity), Deep tissue, Lomi Lomi, Hot Stone, Linfodrenage

  • Rescue Lifeguard

    Lifesaving National Society of Genoa 1871 - Genoa, Italy

    May 2008 - May 2009

    - Rescue Life Guard, First Aid (CPR, BLS-D)

  • Dive courses

    PADI - Professional Association Diving Instructors - Sharm El-Sheikh, Egypt

    May 2007 - October 2009

    • Open Water Diver • Advanced Open Water Diver

  • Art

    Carlo Levi “Artistic High School” - Eboli, Italy

    September 2001 - June 2006

    - Architecture, Furniture and Design

Languages

  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Arabic
    Notions
    20%

Skills

  • A team player
  • Excellent customer focus
  • Flight Booking
  • forecast
  • Great customer service
  • Hotel
  • Hotel Booking
  • humane resource
  • Luxury Hotels
  • Luxury property
  • Luxury Travel
  • Managing a team
  • Microsoft word and excel
  • Resort
  • Spa manager
  • Staff management
  • Stong team work
  • Strong leadership
  • Teamleader
  • VIP Guests
  • VIP Relations
Connections
Diletta Guarino
Director of Operations at Park Hyatt Maldives Hadahaa
Oksana Danylchenko
Hostess at Atrium, Al Habtoor City Complex
Nadir Novruzov
Spa Receptionist at Four Seasons Baku
View 64 connections
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