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After the degree in in Business Administration I decided to specialize with a postgraduate diploma in the sector that I have always been interested in: Economics and Tourism.
I'm an ethic and sincere person, with great initiative. During all my working experiences, I stood out for my diligence and my team working attitude. I always tend to to set specific goals and to identify all actions that need to be undertaken in order to achieve them.
After a long and enriching experience in Booking.com, I'm currently working in one of the leading vacation rental marketplace as a Account Manager, strengthening my knowledge of the tourism and digital sector.
I'm Italian native speaker, have fluent English and a good knowledge of spoken and written Spanish.
Moreover, working in a digital sector, I have developed excellent computer skills.
Partner Success Account Manager
HomeAway - Madrid, SpainSales & MarketingMay 2018 - Now · 8 months
Establishing performance goals together with the property managers and share with them action plans. Improving the booking conversion rate by optimizing content, rate and availability competitiveness on the HomeAway sites. Set specific KPI with the property managers and exceed them.
Booking.com - Genoa, ItalySales & MarketingOctober 2016 - May 2018 · 1 year and 8 months
Managing relationships with a portfolio of Italian hotels, seeking for new partners, sales and marketing activities aimed to business growth in the domestic market, increasing the stakeholder network (associations, hotel influencers, etc.), planning the weekly activities, events and the business trips, follow up after the visits\calls
Booking.com - Milan, ItalySales & MarketingJuly 2016 - October 2016 · 4 months
Helping in loading photos and contents for the properties, business visits, calls and follow-up calls, sending mass-mails or surveys, planning Booking.com events and follow up after the event.
Sales & Markering intern
Doria Grand Hotel - Milan, ItalySales & MarketingApril 2016 - July 2016 · 4 months
Supporting the promotion and marketing office. Sales, revenues and marketing activities, managing customer relations, coordination with other department and different facilities of the group, tasks related to the administrative office.
Sales & Marketing intern
EF Education First Spain - Milan, ItalySales & MarketingNovember 2015 - April 2016 · 6 months
Searching potential customers, analyzing their needs, promoting EF products and offers formulation. Supporting web marketing campaigns: creating content for the Italian market, promotional campaigns and monitoring their progress.
Ravello Restaurant - Derby, United KingdomF&B serviceJanuary 2015 - August 2015 · 8 months
Welcoming customers, taking orders, table service, bartender
Economics and TourismOctober 2015 - June 2016
Postgraduate Diploma. Project work: The AirB&B’s guests: the demand analysis in Rome, Milan, Florence and Venice
Federico II University - Naples, ItalySeptember 2010 - September 2014
Bachelor's Degree Thesis: From the territory to the destination: a comparison of the Italian best practices
Science High School
Scuole Pie Napoletane - Naples, ItalySeptember 2005 - July 2010
High School Diploma
ItalianNative or fluent100%
- Adobe Suite
- Business Travel
- Google Applications
- Ms office skills
- Revenue Management
- Tourism & Hospitality
Scolarship - Bocconi University
In September 2015, I worte a project about a tourist development plan of a rural area in the South of Italy trough a low-cost approach, with the title “Beneventano: low cost, high authenticity!”. For this work, I got a scholarship issued by Bocconi University together with the Rotary Club Milano Nord Ovest, which allowed me to enroll the prestigious one year course about Economics and Torusim.Download the file