Francesco Donisi

Francesco Donisi

Partner Success Account Manager at HomeAway
Lives in Madrid, Spain
over 6 months ago

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After the degree in in Business Administration I decided to specialize with a postgraduate diploma in the sector that I have always been interested in: Economics and Tourism.
I'm an ethic and sincere person, with great initiative. During all my working experiences, I stood out for my diligence and my team working attitude. I always tend to to set specific goals and to identify all actions that need to be undertaken in order to achieve them.
After a long and enriching experience in Booking.com, I'm currently working in one of the leading vacation rental marketplace as a Account Manager, strengthening my knowledge of the tourism and digital sector.
I'm Italian native speaker, have fluent English and a good knowledge of spoken and written Spanish.
Moreover, working in a digital sector, I have developed excellent computer skills.

Experience

  • Partner Success Account Manager

    HomeAway - Madrid, Spain

    Sales & Marketing
    May 2018 - Now · 8 months

    Establishing performance goals together with the property managers and share with them action plans. Improving the booking conversion rate by optimizing content, rate and availability competitiveness on the HomeAway sites. Set specific KPI with the property managers and exceed them.

  • Account Manager

    Booking.com - Genoa, Italy

    Sales & Marketing
    October 2016 - May 2018 · 1 year and 8 months

    Managing relationships with a portfolio of Italian hotels, seeking for new partners, sales and marketing activities aimed to business growth in the domestic market, increasing the stakeholder network (associations, hotel influencers, etc.), planning the weekly activities, events and the business trips, follow up after the visits\calls

  • Coordinator

    Booking.com - Milan, Italy

    Sales & Marketing
    July 2016 - October 2016 · 4 months

    Helping in loading photos and contents for the properties, business visits, calls and follow-up calls, sending mass-mails or surveys, planning Booking.com events and follow up after the event.

  • Sales & Markering intern

    Doria Grand Hotel - Milan, Italy

    Sales & Marketing
    April 2016 - July 2016 · 4 months

    Supporting the promotion and marketing office. Sales, revenues and marketing activities, managing customer relations, coordination with other department and different facilities of the group, tasks related to the administrative office.

  • Sales & Marketing intern

    EF Education First Spain - Milan, Italy

    Sales & Marketing
    November 2015 - April 2016 · 6 months

    Searching potential customers, analyzing their needs, promoting EF products and offers formulation. Supporting web marketing campaigns: creating content for the Italian market, promotional campaigns and monitoring their progress.

  • Waiter

    Ravello Restaurant - Derby, United Kingdom

    F&B service
    January 2015 - August 2015 · 8 months

    Welcoming customers, taking orders, table service, bartender

Education

  • Economics and Tourism

    Bocconi University - Master in Tourism Economics and Management - Milan, Italy

    October 2015 - June 2016

    Postgraduate Diploma. Project work: The AirB&B’s guests: the demand analysis in Rome, Milan, Florence and Venice

  • Business Administration

    Federico II University - Naples, Italy

    September 2010 - September 2014

    Bachelor's Degree Thesis: From the territory to the destination: a comparison of the Italian best practices

  • Science High School

    Scuole Pie Napoletane - Naples, Italy

    September 2005 - July 2010

    High School Diploma

Languages

  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Professional working
    60%

Skills

  • Adobe Suite
  • Business Travel
  • Communication
  • Economics
  • Excel
  • Google Applications
  • Ms office skills
  • Revenue Management
  • Tourism & Hospitality

Other

  • Scolarship - Bocconi University

    In September 2015, I worte a project about a tourist development plan of a rural area in the South of Italy trough a low-cost approach, with the title “Beneventano: low cost, high authenticity!”. For this work, I got a scholarship issued by Bocconi University together with the Rotary Club Milano Nord Ovest, which allowed me to enroll the prestigious one year course about Economics and Torusim.

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