Francesco Donisi

Francesco Donisi

Market Manager at Agoda
Lives in London, United Kingdom

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About me

In my lifetime, I had the luck to see my career experience growing around two of my biggest hobbies: travelling and a deep passion for the digital world. Since my childhood, my curiosity has always pushed me beyond my comfort zone, exploring places faraway from my area of knowledge. It could mean either physically visiting new countries and cultures or investing time online to learn the secrets of the World Wide Web. And because I never got bored of it, I decided to turn it into a Job.

Through my passion and my hard work, I got a scholarship for the Postgraduate Diploma in Economics and Tourism, thanks to my own project titled “Beneventano: low cost, high authenticity!”. It was basically a tourist development plan of a rural area in the South of Italy through a low-cost approach, exploiting all the resources that the digital world and the shared economy provide us nowadays. From now on, I have always worked in this sector.

After a couple of internships in the Sales & Marketing department of big online companies or hotels, I found my natural role in the Account Management in the world of the OTAs. I started in Booking.com, where I was the youngest Account Manager in Italy and with them I also got a long assignment in Malta. I then landed in the Expedia group, working as a Partner Success Account Manager in Vrbo, the leading Vacation Rental Platform. Here I strived to help the property managers to maximize their revenue implementing ad hoc strategies. As I already said, I tend to always look beyond; therefore I found an amazing opportunity as a Market Manager in Agoda, the leading Asian OTA, part of the Booking Holding. In this new challenging role I take care of the key accounts (hotels) we have in the key destinations, supporting them in order to perform as much as they can online.

In my spare time, I love doing sports, keeping my mind and my body trained. As an Italian, I'm also passionate about the good cuisine and I like to think about myself as a good cook.

Experience

8 years and 5 months

  • Market Manager

    Agoda - London, United Kingdom

    Management
    December 2019 - Now · 4 years and 4 months

    As a Market Manager based in London, my key objective is to help expand Agoda's room supply network and establish and manage hotel relationships. I'm taking care of the hotel market and assisting market partnership related functions, as well as identifying trends and defining potential sources of supply to satisfy consumer demand on the Agoda website.

  • Partner Success Account Manager (Expedia Group)

    Vrbo - Madrid, Spain

    Account Management
    May 2018 - December 2019 · 1 year and 8 months

    Establishing performance goals together with the property managers and share with them action plans. Improving the booking conversion rate by optimizing content, rate and availability competitiveness on the HomeAway sites. Set specific KPI with the property managers and exceed them.

  • Account Manager

    Booking.com - Genoa, Italy

    Account Management
    October 2016 - May 2018 · 1 year and 8 months

    Managing relationships with a portfolio of Italian hotels, seeking for new partners, sales and marketing activities aimed to business growth in the domestic market, increasing the stakeholder network (associations, hotel influencers, etc.), planning the weekly activities, events and the business trips, follow up after the visits\calls

  • Coordinator

    Booking.com - Milan, Italy

    Event
    July 2016 - October 2016 · 4 months

    Helping in loading photos and contents for the properties, business visits, calls and follow-up calls, sending mass-mails or surveys, planning Booking.com events and follow up after the event.

  • Sales & Markering intern

    Doria Grand Hotel - Milan, Italy

    Sales
    April 2016 - June 2016 · 3 months

    Supporting the promotion and marketing office. Sales, revenues and marketing activities, managing customer relations, coordination with other department and different facilities of the group, tasks related to the administrative office.

  • Sales & Marketing intern

    EF Education First - Milan, Italy

    Sales
    November 2015 - April 2016 · 6 months

    Searching potential customers, analyzing their needs, promoting EF products and offers formulation. Supporting web marketing campaigns: creating content for the Italian market, promotional campaigns and monitoring their progress.

Education

  • Economics and Tourism

    Bocconi University - Master in Tourism Economics and Management - Milan, Italy

    October 2015 - June 2016

    Postgraduate Diploma. Project work: The AirB&B’s guests: the demand analysis in Rome, Milan, Florence and Venice

  • Business Administration

    Federico II University - Naples, Italy

    September 2010 - September 2014

    Bachelor's Degree Thesis: From the territory to the destination: a comparison of the Italian best practices

  • Science High School

    Scuole Pie Napoletane - Naples, Italy

    September 2005 - July 2010

    High School Diploma

Languages

4 languages

  • Italian

    Native or fluent

  • English

    Full professional

  • Spanish

    Professional working

  • Portuguese

    Limited working

Personal information

Nationalities

  • Italian

Work Permits

  • European Union

Date of birth

January 08th 1992

Driving License

Yes

Skills

15 skills

  • Adobe Suite
  • B2B Marketing
  • Business Travel
  • Communication
  • Economics
  • Excel
  • F&B Marketing
  • Google Applications
  • Marketing
  • Ms office skills
  • Revenue Management
  • Tourism
  • Tourism & Hospitality
  • Tourism Market
  • Tourism trends

Additional Information

1 information shared

  • Scolarship - Bocconi University

    In September 2015, I worte a project about a tourist development plan of a rural area in the South of Italy trough a low-cost approach, with the title “Beneventano: low cost, high authenticity!”. For this work, I got a scholarship issued by Bocconi University together with the Rotary Club Milano Nord Ovest, which allowed me to enroll the prestigious one year course about Economics and Torusim.

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