Francis Maina

Francis Maina

Bartender at Fairmont Mount Kenya Safari Club
Lives in Kenya
over 6 months ago

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Customer service oriented bartender with over 2 years extensive experience in bartending and bar management. Moreover I’m a passionate and hardworking individual with proven record and knowledge in food and beverage service in fast paced five star hotels. I'm seeking a challenging position where I can apply my creativity in mixology and guests entertainment hence achieving goals and objectives efficiently and proactively through passion and prudence.

Experience

  • Bartender

    Fairmont Mount Kenya Safari Club - Nanyuki, Kenya

    F&B service
    August 2015 - August 2017 · 2 years and 1 month

    Mixed and matched ingredients to create innovative yet refreshingly tasty drinks. Interacted with guests ensuring they received tailored services to suite their needs hence raising the number of regulars by 15%. Restocked and replenished bar inventories and supplies ensuring 5% loss reduction. Ensured cleanliness and maintenance of high hygiene standards in accordance to standard operating procedures. Washed and polished dishes, glassware and cutlery. Prepared soiled and dirty napkins, linens table clothes and uniforms for laundry. Complied with all health and safety measures in place for an efficient and effective environment that was over 80% accident free.

Education

  • BSc. Agribusiness Management

    University of Nairobi - Nairobi, Kenya

    October 2010 - August 2014

    Management of the various industries involved in production, processing, marketing and value addition of raw materials for the related food sectors.

Languages

  • English
    Native or fluent
    100%
  • Arabic
    Notions
    20%

Skills

  • Barista
  • Bartending
  • Customer skills
  • Excellent guest relation
  • Management Skills
  • Micros
  • Ms. Office Applications
  • Wine service

Other

  • Training

    Certificate

    Training Certificate.jpg
  • Recommendation

    Letter

    Recommendation Letter.jpg
Connections
Nicole Tomamichel
Student from State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo
Apostolos Keramidas
Barista at Häagen-Dazs
Robert Kamau
Supervisor at Zinc Hauz Platinum
View 8 connections
Following
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