Francisco Javier Carranza Andrade

Relationship Manager at Bank of America
Lives in Andalusia, Spain
over 6 months ago

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Whom It May Concern:

Please accept this letter as inquire/application for the position open in Sevilla-Spain currently posted at your company website. I’ve worked several years in the Human Resources field gaining experience ranging from hospitality to industrial/manufacturing and financial institution.
My HR career had a detour the last three years when I was recruited to participate in a special program with the Latino Community Credit Union where I had the opportunity to apply and implements many of the HR practices and concepts like employee engagement, succession planning, crisis management, On-boarding and training with the practice of the day to day operations of two branches.
I relocated to Sevilla-Spain at the end of June due to family reasons. If you need further information about my credentials or experience, please do not hesitate contacting me.

Francisco Javier Carranza


  • Relationship Manager

    Bank of America - Durham, NC, United States

    Sales & Marketing
    August 2016 - June 2017

    • Serve as Account Manager for Small Business accounts, managing referral for Merchant Services, Payroll, Lending, Wealth Management, etc. • Plan, manage and execute outreach business plan for Financial Centre. • Establish new and deep existing customer relationships with Financial Institution though outbound calls, email and meetings and recommend actions with financial priorities.

  • Branch Manager

    Latino Community Credit Union - Durham, NC, United States

    Administration & General
    April 2013 - August 2016

    • Supervise and administer branch in accordance to organization's policies, laws and regulations. • Compile and report financial data as required by organization and government regulations. • Act as branch chief lending officer to ensure lending policies, documentation, control and collections are carried out according to policy and regulations. • Oversee the overall direction, coordination, evaluation of branch operations. Supervise and track employees’ on-boarding, training and performance. • Analyse potential markets to develop prospects for new members, deposits and loans. Create and maintain strategic partnership with members, community and local civil organizations.

  • Director

    Hilton Durham Near Duke University - Durham, NC, United States

    Human Resources
    July 2007 - March 2013

    • Plan and manage the recruitment, interviewing, hiring and orientation processes to maintain staffing levels with qualified individuals while complying with SOPs, federal, state & local laws & regulations. • Counsel and train managers on employee relations issues, resolve employee grievances, conduct investigations, management of exit interviews & examine all exit interviews for trends, implement various employee relations programs to maintain a pro-employee environment that ultimately limits turnover. Advocate & actively ensure the Guarantee of Fair Treatment through regular monitoring of the employee relations climate to keep facility as union free environment. • Ensure compliance with corporate policies and procedures along with state, federal and local laws and regulations as they pertain to every facet of Human Resources/Employer related functions. • Formulate budgets for Employee Relations and Recruitment Advertising. Assess needs, plan, implement and coordinate management, hourly and supervisory training programs to develop quality managers and staff and limit hotel liability. • Survey, recommend, implement and manage an hourly wage program and administer the management salary program within the corporate policies and procedures and maintain compliance with federal, state and local laws and regulations. • Ensure proper maintenance of employee records, files and Human Resource office systems (ATS/HRIS/Payroll). Process bi-weekly payroll (TimeSaver/ADP). • Manage workers and unemployment compensation programs and represent the hotel at various hearings to provide a safe, fair work environment, reduce cost and limit liability. • Assist other company hotels during transitions to our company in Human Resources issues, orientations, on-boarding, training compliance, employee relations and audit requirements.

  • Coordinator

    Millennium Hotels - Durham, NC, United States

    Human Resources
    December 2005 - July 2007

    • Recruited, selected, hired, and conducted on-boarding process of employees. • Responsible for the creation and maintenance of employee files in HRIS and HR metrics reporting data. • Processed payroll (ADP & Ceridian) and benefits management (Open Enrolment, communications, changes and bills reconciliation). • Served as contact person during workers’ compensation claim management. • Served as first point of contact with employee complaints and concerns (English and Non-English speaking employees)


  • Bachelor Business Administration

    Baker College - Flint, MI, United States

    January 2008 - June 2011

  • Associate in Business and Operation Management

    Vance Granville Community Collge - Henderson, NC, United States

    January 1999 - June 2002


  • English
    Professional working
  • Spanish
    Professional working
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