Being passionate about building a career in the hospitality industry I have improved myself in many different fields through my studies, work experience and travels around the world.
Always looking for a better profitability by creating the ultimate mix experience for customer, I am now focusing my career in Revenue management.
Also creative and entrepreneur oriented I am striving to develop innovative and unique hospitality related concepts.
ANALYST ｜ CREATIVE ｜ CURIOUS｜ DYNAMIC ｜ PASSIONATE
I am in charge of implementing the public pricing strategy of 18 hotels (1,450 rooms) all over France area in order to optimize their Turnover: 23M). Reporting to RA senior, Hotel Manager and Hotel Owner, my task were: - Benchmark of the market and analysis of the performance - Close work with hotels' general managers and directors of operations to define pricing and distribution strategies adapted to each hotel and market - Daily application of the strategies of dynamic pricing - Developing, monitoring and adjusting pricing and distribution strategies - Development and Distribution of Key Reports to analyze Hôtel’s KPI and RGI
Paris Based small Boutique hotels group. Monitoring a portfolio of 6 hotels 4* and 5* at Paris and Nice, (474 rooms, Turnover:45M). Job creation, reporting directly to the DOO, my tasks were: - Benchmark of the market and analysis of the performance - Realization of internal audit - Developing and implementing effective strategies and tactics to maximize revenue within a corporate and dynamic environment - Development and Distribution of Key Reports to analyze the Business. - Developing, monitoring and adjusting sales and pricing strategies by analyzing demand factors, accurate forecasting, conducting competitive analysis, and maintaining distribution channel data integrity - Support to Mice department with group quotations, release of options, displacement analysis - Support to Marketing and distribution department with definitions of packages, promotions and allotments
Douala (Cameroon) four stars hotels with international standards. In a team of 4 people, reporting directly to the sale manager. My tasks were: - Business Sourcing, prospects Monitoring (Updating the database) - Development of the commercial action plan and pricing strategy - Negotiation of contracts and implementation of monitoring tasks - Development of trade relations with all partners - Coordination of a team of 2 employees
Brand portfolio : 20 Hotels 3 and 5*, 918 rooms Hospitality and travel technology solution for revenue management decision-making. In a team of 6 people, I report to the Senior Revenue Manager. My tasks were: - Deployment of hotels on the platform - Training of General Manager and the support teams on the use of the platform - Help General Manager to define the pricing strategy - Daily monitoring of the performance of hotels and KPI
Paris based 5 stars hotel (33 Rooms) and 4 stars Residence (17 Apartments). My responsibilities were: - Handling check in and check out according to the hotel's standards - Extensive use of Fidelio - Handling reservations and rooms allocation - Handling guests credit check and folios - Handling guests complains and requests as per a 5 stars hotel - Creating unique and personalized experience to each guest - Exceeding the hotel's SOP as per a five stars hotel
Paris based Consulting Firm in Revenue Management and E-marketing strategy. Monitoring two 4stars hotels, I reported to regional revenue manager and my tasks were: - Analyze historical sales and future reservations to anticipate demand - Optimize revenue according the strategy: Pricing, distribution and sales orientation - Multi channel distribution: rate parity, ranking, conversion rate, content, channel manager (Avail pro & Synxis), sales negotiations, flash sales - Research and development of new distribution channels - Group and series quotations: displacement analysis
MBA 2 in International Hospitality and Tourism Management _ Professional Thesis : Hospitality Investment in Sub Sahara Africa
MSc in International Hospitality & Luxury Brands Management