Join Hosco and view Frank's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
Focused, Commited & Reliable.
Business Management Assistant
Pursuing my next professional challenge - Las Palmas de Gran Canaria, SpainAdministration & GeneralSeptember 2018 - Now · 3 months
Able to travel abroad regardless the resort location.
Food and Beverage Management Assistant
Paradise Hotels & Resorts - Las Palmas de Gran Canaria, SpainF&B serviceApril 2017 - May 2018 · 1 year and 2 months
Deputising the Food & Beverage Manager on multiple tasks related to the department management. Purchasing F&B stock; Stock control; Storage control; Goods receiving; Planning and carrying out of F&B budgets; Budgets; Relevant financial reports and other financial duties. Responsible for recruiting, hiring, training, evaluating and terminating F&B staff. Making sure that customers needs are addressed and attended to and that the service is always of a high standard, and thus would need to deal with any issues that might come up during daily service operations.
TT.OO. Claims Administrator
Paradise Hotels & Resort - Las Palmas de Gran Canaria, SpainManagementApril 2017 - May 2018 · 1 year and 2 months
Responsable for the data collection and archive of multiple departments inside the resort in order to deal with claims regarding contract infringement, illness and injuries for the most part. Point of contact for all matter regarding tour operator queries, request, documentation and legal affairs. Responsible for the guidance and compliance for regulatory information. Quality standards supervisor and company policy implementation.
International Sales Support
Global Gulf Consulting - Kuwait City, KuwaitSales & MarketingSeptember 2014 - January 2015 · 5 months
Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Sales & Marketing Assistant
BeCordial Hotels & Resorts - Las Palmas de Gran Canaria, SpainAdministration & GeneralMay 2014 - October 2014 · 6 months
Support the work of marketing managers and executives on projects directed at maximizing company profits and developing sales strategies or marketing campaigns. Organising and hosting presentations and customer visits. Prepares mailers and brochures by formatting content and graphics; arranging printing and internet packages.
eMITur Executive Master in Tourism Innovation & Commercialization
Universidad Internacional de Canarias - Las Palmas de Gran Canaria, SpainOctober 2010 - July 2014
Hotel Management skills, client data management, revenue analisys, new destination commercialization, KPIs, SEO & SEM strategies, Market Hypersegmentation, Budgeting, Business innovation, CRM, Big data support, Web 2.0, New technologies, etc.
PortugueseNative or fluent100%
SpanishNative or fluent100%
EnglishNative or fluent100%
- Business Management Support
- Business Operations support
- Business responsibility Spirit
- Collaborative Group Management
- Financial Mindset
- Food & Beverage products control
- Food & Bevera Service Supervision
- International exposure
- Multicultural sensitivity
- Progresive Learning Personality
- Quality standards control
- Restaurant operations supervision
- Supportive Leadership