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18+ years’ success leading Operations, Strategic Analysis, Market Positioning, Catering Sales, Service Quality Assurance, F&B Project Management, and Customer Satisfaction in the hospitality industry.
EAM I/c Food & Beverge
Le Méridien Hotels & Resorts - Xiamen, ChinaAdministration & GeneralFebruary 2017 - January 2018
Versatile and highly accomplished hospitality senior executive offering over 20 years’ experience in all areas of Operations, Strategic Analysis, Room division, Market positioning, Catering Sales, Service Quality Assurance, F&B Project Management and Guest’s Satisfaction in the hospitality industry. Solid Cross-culturally communication and negotiation skills developed while working in Asia Pacific Rim. Outstanding track record in enhancing skills through new challenges, move the business toward prosperity and building a strong clientele base with competitive market positioning. Creates robust strategies through a collaborative approach to translate vision into achievements; demonstrates strong analytical, problem solving and decision-making skills with a passion for work well-done, together with the quality and ability to build productive partnerships. Well experienced in development, team building, branding, merchandising, and multi-site operation in food & beverage’s concept for regional expansion.
Bachelor of Commerce
University of British Columbia - Vancouver, CanadaJanuary 1981 - November 1986
CantoneseNative or fluent100%
MandarinNative or fluent100%
EnglishNative or fluent100%
- Business plan
- F&B Marketing
- Strong hospitality
- Team Building