Frederic A.Perrin

Frederic A.Perrin

General Manager/ Consultant at Delphi
Lives in Paris, France
over 6 months ago

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International luxury brand hotelier with 25 years of wide ranging experience including 16 years of Food & Beverage expertise with Four Seasons Hotels & Resorts; in the US, Saudi Arabia, United Arab Emirates, Maldives, China, Asia.

Born and bred in Paris, in the food industry, I have established myself as a visionary and creative General Manager, focused on revenue generation to meet the financial objectives of all stakeholders while motivating employees to exceed guest expectations. Reputable for leading by example, I have a successful track record of successful F&B operations in multi-site operations including Michelin star chefs, openings and take-overs, project management and recruitment. A builder of results-driven teams, I have proven ability to handle both city and resort locations, challenging assignments, and management responsibilities in culturally diverse business environments.

Experience

  • General Manager/ Consultant

    Delphi - Paris, France

    Administration & General
    January 2017 - Now · 1 year and 11 months

    Development & efficiency for Hospitality Industry Consultant specializes in Hotel and restaurant.], opening pre-opening. DNA, Culture Std, service Std, Department Std, LDA. Ose & FFE. On hands Training

  • Consultant / TQM

    Fregate OEtker collection - Victoria, Seychelles

    Administration & General
    April 2018 - May 2018 · 2 months

    FREGATE ISLAND/ OETCKER COLLECTION Consultant Total Quality Manager TQM • Assessing all aspects of the properties front and back of the house. • Test all service based on LQA Standards, Quality, productivity, hygiene & cleanliness, F&B operations & program, Culinary operations, and guest service operations • Introduce best practice issues. • Review Std, policies, SOP, and services • Recommendation on OSE/FFE • Developed action plans/ training plans • Re-positioning of the property as “who are you" www.oetkercollection.com/destinations/fregate-island-private/

  • General Manager/consultant

    Chelsea Harbour Hotel - London, United Kingdom

    Administration & General
    May 2017 - September 2017 · 5 months

    Hired by Chairman Kwek Leng Beng, CEO Tan Kian Seng, and COO Clives Harrington. To develop, consolidated all, Brand Standards for each brand(4) within the group. • Development of the Mission Statement, DNA • Development of Culture Standards, Service Standards, & Department Standards • Development of Training Manual, Training plan, Training Evaluation. • Developed Room and F&B concept, products, amenities, uniforms, collateral branding Reviews of the LENG’S COLLECTION Standards and collaterals • Repositioning the property within ‘THE LENG’S COLLECTION’ new brand • Developing the criterion for the new ‘MSOCIAL’ MILLENNIUM GENERATION collection • Rejuvenated the staff morale, and guest satisfaction • Upgrading, the property to a proper five stars, level, with OSE & FFE • Result: Move up on Trip Advisor’s rankings • A full audit of 4 mock-up rooms on four different properties • Managing the day to day operations.

  • General Manager

    Cape Weligama - Weligama, Sri Lanka

    Administration & General
    February 2015 - September 2016 · 1 year and 8 months

    • Opened in October 2014, a Relais & Chateau resort with luxury villas (140 Sqm to 340 Sqm) and a team of 180 employees. It is the second property of Resplendent Ceylon, owned by the world-renowned Dilmah Teas group. Developed standard operating procedures for all departments throughout the resort. • Positioned the resort worldwide, catering to luxury guests from the US, Europe, Middle East and South East Asia. Conde Nast Traveler 2015 Hotel List, Most Exciting Hotel Opening Conde Nast Traveler, 2016 10 best swimming pool Travel & Leisure USA, IT List 2015, Best New Hotels on the Planet Robb Report, Best of the Best 2015 Trip Advisor No.1 in Weligama Certificate of Excellence 2016

Education

  • Executive Leadership Preparing for an Uncertain Future

    eCornell | Online Learning by Cornell University

    April 2005 - September 2005

  • Food and Beverage Controls

    The Education Institute, of American Hotel & Motel Association - Boca Raton, FL, United States

    September 2002 - January 2003

  • Diplone en restauration

    École hôtelière de Lausanne - Lausanne, Switzerland

    September 1990 - February 1992

  • CAP Patissier

    CFA Jean Moulin, Paris, France - Vincennes, France

    September 1979 - September 1981

    Diplome de patissier

Languages

  • French
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • A team player
  • Budget
  • Corporate hospitality
  • Cost control
  • F&B
  • F&B Kitchen
  • F&B service
  • Finance
  • Food & Beverages
  • Front office reception
  • High quality standard
  • hotel opening
  • Hotel training
  • Luxury hotel
  • Menu development
  • Micros POS
  • Opera
  • Pre-opening a restaurant
  • Resort
  • revenue analyst
  • Room Division
  • sale&marketing
  • SOP development
  • Strong hospitality
  • Team development
Following
Lily Hotels & Resorts
North Central Province, Maldives
Vie Montagne
Verbier, Bagnes, Switzerland
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