Gokce Unal

Gokce Unal

Group Sales Manager at Istanbul Marriott Hotel Asia
Lives in United Arab Emirates
over 6 months ago

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Highly motivated sales professional with experience in large conference hotel, mid-size business hotel and luxury hotel sales operations. Proven ability to surpass the assigned targets. Committed to ensuring that each guests will exceed their expectations and will return for future stays.

Experience

  • Group Sales Manager

    Istanbul Marriott Hotel Asia - Istanbul, Turkey

    Sales & Marketing
    August 2014 - December 2017 · 3 years and 5 months

    - Coached team and adopt weekly, monthly and annual strategies. While I lead, I also empower them to perform ideas - Build long term relationship by generating client focus solutions. Enable clients to accomplish objectives by conducting inspirational tailor made events by identifying their needs thus I went beyond targets - Succeeded to boost groups and events segment from 15 percent to 25 percent - Create demand from new and existing clients including travel agents as well as corporate accounts - Monitor market trends and offer possible solutions to General Manager and Director of Sales and Marketing in order to maximize total revenue as well as preserving leader position within competition set - Negotiate with supplier to provide most appropriate solution for clients as well as gaining incremental revenue for hotel - Trained the hotel conference and event sales team and service teams on ‘Meetings Imagined by Marriott’ concept. Created necessary tools to present to clients.

  • Groups and Events Sales Executive

    Hilton Worldwide - Istanbul, Turkey

    Sales & Marketing
    July 2013 - July 2014 · 1 year and 1 month

    - Conduct over 500 room/nights international MICE leads. Targeted and exceeded total annual revenue of 2,5 million Euro - Member of Best Groups, Conference and Events Sales Team in Europe, nominated in 2013 - Increasing effectiveness of current sales channels through regular customer visits and tele-marketing activities - Presenting quarterly team performance, team target, achievements, projects and sector review to management team - Negotiate on rates, concessions and contract terms and conditions in order to surpass sales targets - Monitoring service quality level of group sales office and train employees in order to attain brand standards. Under my leadership mystery shopper call ranking elevated from 52nd to 1st in Europe region within 1 year - Mentoring new graduate sales representatives

  • Groups and Events Sales Coordinator

    Hilton Worldwide - Istanbul, Turkey

    Sales & Marketing
    June 2009 - July 2013 · 4 years and 2 months

    - Develop accounts by mapping specific business and buying tendencies. Include group profile for each meeting - Actively contributing to sales targets and profit. In 2010, 2011 and 2012, each year we generated highest revenue since opening of hotel in 1955 - Negotiate on rates, concessions and contract terms and conditions in order to produce maximum revenue - Monitoring awareness of competitive market conditions in order to reach optimum rate level - Arranging regular customer visits and has responsibility of direct management

  • Sales Coordinator

    Bournemouth Highcliff Marriott Hotel - Bournemouth, United Kingdom

    Sales & Marketing
    February 2008 - March 2008 · 2 months

    - Assuring focused and productive communication with new and existing clients, external distributors, representatives and agents - Support sales team in attaining sales targets - Develop and manage marketing strategies to meet sales goals, generate interest, develop strong resident relations, and rise occupancy - Promoting facilities of organization to fresh and current customers through a proactive approach - Monitoring market condition - Monitoring guest satisfaction level

Education

  • MA International Business Administration

    Bournemouth University

    September 2006 - January 2008

  • Public Administration

    Trakya Universitesi - Edirne, Turkey

    September 2000 - September 2005

Languages

  • Turkish
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Able to multitask
  • a/v
  • Banquets
  • Budgeting
  • Business Plans
  • Catering
  • Corporate Events
  • Delphi Catering System
  • Event Management
  • Event planning
  • Event Sales
  • Group booking
  • Hospitality
  • MICE and Group Sales
  • Opera PMS
  • People management
  • Pricing Strategy
  • Revenue Generation
  • Revenue Management
  • Site Inspections
  • Strong negotiation skills
Connections
Samer Elie Khalil
Assistant Director of Sales & Head of M.I.C.E Department at Conrad Dubai
Sherif Karas
Assistant Director of Sales at Hilton
Following
Hyatt Hotels Dubai
Dubai, United Arab Emirates
Other members
Mohammed Elmourci
Dubai, United Arab Emirates
Dhiraj Shinde
Dubai, United Arab Emirates
Anit Roy
Abu Dhabi, United Arab Emirates
Ismail Issa
United Arab Emirates
Mohamed Azeem
Dubai, United Arab Emirates
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