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I am a passionate person. Everyday i challenged myself to fulfill my role in Hospitality to improve as a leader and develop my team.
Guest Services Manager
Lapita, Dubai Parks and Resorts, Autograph Collection Hotels - Dubai, United Arab EmiratesFront Office conciergeAugust 2016 - Now · 2 years and 6 months
High school - Dubai, United Arab EmiratesJanuary 1987 - December 1990
RomanianNative or fluent100%
EnglishNative or fluent100%
- Keen learner
- Motivated and passionate
- Team work, problem solving,
In my current position, I led the Guest Service team in ensuring that customer complaints and inquiries were dealt with in a professional and courteous manner. I have impeccable interpersonal and communication skills that allow me to assist customers with grace in a way that enhances understanding. I also have excellent leadership and supervisory skills. I always rise above expectations when taking on a position.