Gabriela Silva

Gabriela Silva

Receptionist at Hotel Locanda Ruscello
Lives in Trento, Italy
over 6 months ago

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Young linguist passionate about people, customer service and prone to teamwork.
Fluent in English, Spanish and Italian who can also speak German.
In love with dynamic and multi-ethnic work environments.
Fast learner with a resilient, flexible and attentive-to-details personality.

An active traveler always searching for cultural exchange and places off the beaten track in order to experience the real and unfiltered life.
Photography and East Asian languages enthusiast.


  • Receptionist

    Hotel Locanda Ruscello - Limone Sul Garda, Italy

    Front Office reception
    April 2018 - October 2018 · 7 months

  • Concierge

    Du Lac et Du Parc Grand Resort - Trentino-Alto Adige/South Tyrol, Italy

    Front Office concierge
    May 2017 - October 2017 · 6 months


  • Università di Trento - Trento, Italy

    September 2014 - February 2018

    Modern Languages - Business and Tourism Communication in Foreign Languages


  • Spanish
    Native or fluent
  • Italian
    Native or fluent
  • English
    Full professional
  • German
    Professional working


  • B2B Sales
  • B2C Sales
  • Bar
  • Check in & check out
  • Check-in systems
  • Client assistance
  • Coffee Making
  • Concierge
  • Event organization skills
  • Fluent English
  • Front office reception
  • German language
  • Haefele
  • Hotel reception
  • Internet & Email
  • Italian language
  • Language translator
  • Ms office skills
  • Native italian
  • Native spanish
  • Passion for customer care
  • Protel PMS
  • Reception Duties
  • Receptionist
  • Revenue Managment
  • Self-organization
  • Spanish language
  • Strong customer service
  • Tourist information
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