Michel Gailor

Michel Gailor

Assistant Revenue Manager at Stairway Management
Lives in Rennes, France

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About me

Dear Madam, Dear Sir,

I am validating my MBA in the next few weeks so I am ready to work as soon as possible.
I am specialized in guest relation as I have experience and a big interest in that domain.
Feel free to contact me for any proposal you may have.

Thank you very much for your attention.

Best regards,

Gailor MICHEL

Experience

2 years and 7 months

  • Assistant Revenue Manager

    Stairway Management - Paris, France

    Revenue Management
    June 2019 - December 2019 · 7 months

    - Supporting the Revenue Manager on 5 different 4* and 5* hotels located in Paris or on the french seashore - Being in charge of daily pricing recommendations for 3 hotels - Learning to improve my productivity : converted a 12-hour day into a 9-hour day - Entering room prices or discount promotions in Opera - Managing prices and launching discount promotions online (channel manager, OTA's)

  • BAR WAITER

    Hotel Le Negresco - Nice, France

    Guest Relations
    August 2018 - October 2018 · 3 months

    - Assuring LQA standards (Leading Quality Assurance) during the service - Providing a high-standard service of drinks for 5-10 tables - Cleaning and tidying of the barman set up, tools, glasses and bottles

  • RESTAURANT WAITER - Matsuhisa

    Le Royal Monceau - Raffles Paris - Paris, France

    Housekeeping
    February 2017 - April 2018 · 1 year and 3 months

    Short missions 6-7 times/month. Bringing and introducing fine dining dishes to the guests Working with a colleague in team to prepare and bring the drinks for 150 to 200 place settings Setting up the restaurant room and the workstations

  • F&B EMPLOYEE

    Sofitel Gendarmenmarkt - Berlin, Germany

    Security
    May 2017 - October 2017 · 6 months

    Communicating exclusively in German with the team Serving the breakfast in the morning Checking consumption and cleaning minibars in 60 up to 90 rooms each day + full cleaning of 5 coffee machines (2h30-3h in total)

  • Receptionist

    L'empire Paris - Paris, France

    Reception
    May 2016 - October 2016 · 6 months

    Carrying out the check-in/check-out of the guests Accompanying guests in rooms and explaining them the facilities Providing a concierge service Carrying the guest's luggage upstairs Answering the phone calls, taking the reservations and entering them in the system (Topsys)

  • Waiter

    Divers - Paris, France

    F&B service
    July 2016 - August 2016 · 2 months

    Hotel Molitor Paris MGallery : Waiter - 3 missions Intercontinental Paris Avenue Marceau : Host - 3 missions

  • Bar Waiter

    Hilton Paris La Défense - Puteaux, France

    Guest Relations
    June 2016 - August 2016 · 3 months

    Short missions 2-4 times per week during my receptionist experience.

Education

  • MBA in Hospitality Management

    CMH Paris - Centre de Management Hôtelier International - Paris, France

    October 2018 - January 2021

    - Professional Thesis : The interpersonal relationships within the guest experience (file available) - Work and study program on the first year (External Sales Assistant at Hotel California) - Relevant coursework : finance, accountability, human resources, lux market, business ethics, team management - All courses were taught in a foreign language : English

  • Bachelor Degree in Hospitality Management

    Vatel Paris (France) - Paris, France

    November 2015 - June 2018

    - Vatel Business Cases : simulation of management in a hotel - Relevant coursework : accountability, human resources, wines and spirituous, tourism, intercultural management, business law, IT (Excel, Access, Word, PowerPoint) - Practical week during the 3rd year : managing a hole team of student in the restaurant, making the briefing, assigning tasks before, during and after the service

Languages

3 languages

  • French

    Native or fluent

  • English

    Full professional

  • German

    Limited working

Personal information

Nationalities

  • French

Connections
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
Mathilda DI PIETRO
Gouvernante Générale at HOTEL LES JARDINS DU FAUBOURG
Guillaume Leroy
Stage finances at Le Taha'a Island Resort & Spa
Following
The Arts Club Dubai
The Arts Club Dubai
Dubai, United Arab Emirates
SIXT
SIXT
Germany
Hyatt Hotels Dubai
Hyatt Hotels Dubai
Dubai, United Arab Emirates
Other members
Carla Perc
Paris, France
Mathis Dreisler
Paris, France
Mounia Kharbouch
Paris, France
Mélanie Gemmet
Paris, France
David Pulido
Paris, France
View more
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