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I am a career motivated person, looking for a growth in the hospitality industry. In the future I want to be a part of the control group of one hotel chain and check the hotels within chain on the standards and mainly provide recommendations and ideas, for improvements in order to achieve guest’s satisfaction, as well as to have my own boutique hotels chain.
I am organizing and responsible person have a good eye on details. Successful in managing the task and enjoying this type of work. Fast learner and can quickly implement new procedures to maximise productivity. Good dealing with figures and like to work with them. Fast adapting to the new conditions.
Looking for an opportunity to grow in the career ladder constantly.
4 years and 10 months
Restaurant Supervisor (Al Muntaha)
Burj Al Arab - Jumeirah Group - Dubai, United Arab EmiratesF&B serviceFebruary 2019 - Now · 10 months
JW Marriott Marquis Hotel Dubai - Dubai, United Arab EmiratesF&B serviceSeptember 2017 - February 2019 · 1 year and 6 months
Opening & closing paperwork; Providing a great experience for the guests; Working in the multicultural environment; Organizing, handling and participating in events up to 800p.; Assisting manager with a payroll, weekly roaster, and guest complains cases; Prepared and delegated tasks based upon priority to the team members; Enforcing SOP for the outlet; Train and support new joiners for the outlet ,in the proper methods of food and beverage service; Task force as a Hostess for the Ramadan in Al Fanous lounge, handling reservations up to 700 p.; Task force for the World Cup in Bridgewater Tavern a high volume bar at the moment. Training Champion & buddy representative; Nominee for standing ovation; Appreciation from US army.
Internship Hostess & Server
Grand Hotel Central - Barcelona, SpainFront Office receptionApril 2017 - June 2017 · 3 months
Hostess on the breakfasts and in the Sky bar; Make the customers’ orders; Serve drinks and dishes; Prepare the breakfast set up; Room service.
Bulldozer Group - Almaty, KazakhstanF&B serviceJune 2015 - September 2016 · 1 year and 4 months
Provided well-timing, professional service. Assisted manager (duty coverage, scheduling, banquets, payrolls). Handling stressful situation with guests in appropriate time. Managed guest expectations to ensure optimal satisfaction. Created entertainment for the guests. Operated with European, Chinese and Japanese cuisine.
AJS traiding, El Plato restaurante - Almaty, KazakhstanF&B serviceMarch 2015 - June 2015 · 5 months
Made cash transaction. Worked us a barman (bottle service, similar cocktails, barista). Operated with Spanish cuisine.
Fes restaurant - Almaty, KazakhstanF&B serviceJune 2014 - January 2015 · 8 months
Startup project. Kept restaurant areas clean, neat and functional. Went through psychological training. Operated with Moroccan, European cuisine.
MA in Tourism and Hospitality Managment
GBSB Global Business School - Master in Tourism and Hospitality Management - Barcelona, SpainSeptember 2016 - June 2017
~Sustainable Tourism development; ~International Tourism and Hospitality Management; ~Global Marketing; ~People Managment-Leadership ~Experiencial marketing
Bachelor: Restaurant and Hotel business
Almaty Technological University - Almaty, KazakhstanSeptember 2012 - June 2016
~Organization and regulation of service sphere ~Management and marketing of restaurant and hotel business ~Material and technical supplies Hotel and Restaurant ~Technology of food production in restaurant business ~Service activities in the sphere of hospitality ~Quality management of service in restaurant business and a hotel business ~Organization of works of administrative and housekeeping work ~Basics techniques of restaurant business
Native or fluent
Native or fluent
United Arab Emirates
Date of birth
January 06th 1995
- Easy learner
- Effective teamwork
- Good leadership skills
- Highly organized