Geoffrey Musera

Geoffrey Musera

Senior Caterer, C.I.A at Dedan Kimathi University of Technology
Lives in Nairobi, Kenya
over 6 months ago

Join Hosco and view Geoffrey's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

Certified Internal Auditor (SGS), Experienced Hospitality Expert with a demonstrated history of working in five-star Hospitality Establishments; Articulate Hospitality Brand Standard Ambassador. Skilled in Hospitality Management, Customer Service, Hotel Management, Food and Beverage Management, Menu Planning and development, Catering Management, and Event Management. Strong business development professional graduated with a Bachelor of Science in Hospitality Management.

Experience

  • Senior Caterer, C.I.A

    Dedan Kimathi University of Technology - Nyeri, Kenya

    Catering
    July 2012 - Now · 6 years and 7 months

    Internal Audit Core Responsibility: To ensure that organizational processes and the goods and services that result comply with the requirements of standards (ISO 9001-2015), as well as customer, regulatory, and the organization's own requirements. Other Duties: • Evaluate production processes for compliance with quality requirements • Periodically inspect and calibrate auditing tools (e.g., scales, calipers) • Assist in the development of audit plans, audit schedules • Participate in quality audits (and lead a team of quality auditors, when needed) • Identify processes, situations, etc., where the organization is meeting requirements, as well as identify opportunities for improvement • Assist audit team in developing audit reports; present audit reports to top management, as needed • Assist with follow-up audits, as required • May be required to develop internal auditing/testing parameters Catering Core Responsibility: Assist the Catering Manager in Managing the University Catering Department Other Duties: • Identify and delegate responsibilities to catering staff to ensure objectives are met and excellent service is consistently achieved • Manage Catering operations with passion, integrity, and knowledge while promoting the culture and values of the organization • Consistently review catering operations and staff to identify any problems, concerns, and opportunities for improvement • Provide coaching and feedback to staff and assess performance on an ongoing basis • Create a positive guest experience by delivering a high level of service • Ensure that all staff meet and exceed guests expectations • Solicit guest feedback to understand the needs and wants of customers • Offer new menu solutions to management and develop and implement creative solutions to areas of improvement.

  • Food and Beverage Supervisor

    University of Nairobi Enterprise and S - Nairobi, Kenya

    F&B service
    January 2011 - June 2012 · 1 year and 6 months

    Assist the Manager in Managing UNES Arziki Restaurants Duties: • Supervise operations in food and beverage department, • Set up and implement standard operating procedures, • Plan and coordinate work, • Implement cost control policy and up-selling skills, • Facilitate staff appraisal, • Prepare sales analysis reports, • Handle petty cash and relieve the manager while on leave.

  • Food and Beverage Supervisor

    Veterinary Laboratory Sports Club Nairobi - Nairobi, Kenya

    F&B service
    January 2009 - August 2010 · 1 year and 8 months

    Supervise all Food and Beverage operations Duties: • Supervise operations in food and beverage department, • Set up and implement standard operating procedures, • Plan and coordinate work, • Implement cost control policy and up-selling skills, • Facilitate staff appraisal, • Prepare sales analysis reports and relieve the manager while on leave.

  • Food and Beverage Supervisor

    Mombasa Continental Resort - Mombasa, Kenya

    F&B service
    December 2007 - October 2008 · 11 months

    Supervise all Food and Beverage operations Duties: • Supervise operations in food and beverage department, • Set up and implement standard operating procedures, • Plan and coordinate work, • Implement cost control policy and up-selling skills, • Facilitate staff appraisal, • Prepare sales analysis reports and relieve the manager while on leave.

  • Food and Beverage Supervisor

    Sarova Whitesands Beach Resort and Spa - Mombasa, Kenya

    F&B service
    December 2002 - December 2007 · 5 years and 1 month

    Supervise all Food and Beverage operations Duties: • Supervise operations in food and beverage department, • Set up and implement standard operating procedures, • Plan and coordinate work, • Implement cost control policy and up-selling skills, • Facilitate staff appraisal, • Prepare sales analysis reports and relieve the manager while on leave.

Education

  • TPA - Tourism Professional Association - Nairobi, Kenya

    January 2018 - Now

  • BSc in Hospitality Management

    Gretsa University - Thika, Kenya

    January 2013 - December 2015

    Awarded Second Class Honors - Upper Division

  • Food and Beverage Management

    National Youth Service School of Catering - Gilgil, Kenya

    January 1998 - November 2000

    Awarded a Diploma Certificate

  • Kenya Certificate of Secondary Education

    Vihiga Boys High School - Majengo, Kenya

    February 1991 - November 1994

    Awarded KCSE Certificate - Grade C+

Languages

  • Swahili
    Native or fluent
    100%
  • English
    Professional working
    60%

Skills

  • Banquet operations
  • Catering Management
  • Cost control
  • Customer Care
  • Customer-service
  • Events Management
  • Food and Beverage Costing
  • Food and Beverage Service
  • Food production
  • Food Safety&Hygiene;
  • Hospitaly Management
  • Market Research
  • Menu costing
  • Menu Deveopment
  • Menu planing
  • Quality Management
  • Restaurant Management
  • Restaurant Marketing
  • Staff development
  • Staff motivation
  • Staff Recruitment
  • Staff-training
  • Stores and logistics
  • Up selling Techniques
Connections
Rawiya Abdoulkarim
Event Coordinator chez Noor Essences
Sneha Kulkarni
Industry Relations Manager- MEA at Hosco
Konstantinos Rizos
Content editor / Data Feeder at Meeting Point - FTI
View 525 connections
Following
25hours Hotel Company
Hamburg, Germany
International Trainee Network - ITN
Los Angeles, CA, United States
Other members
Nicolò Valsasina
Barcelona, Spain
Kenneth Myton
Manchester, United Kingdom
Abhishek Dash
Paris, France
View 83479 members