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I am currently looking for a supervisory position in the Rooms Division department in a luxury hotel in Paris.
I believe that my hard work during my studies combined with my efforts and the experience gained during my past internships have equipped me with the necessary leadership skills and attitude so as to contribute to a company's reputation and success.
Passionate, dedicated and enthusiastic, I am energized by challenges and wish to accelerate and develop my life-long career to become a successful leader in the world of hospitality.
Dynamic, open-minded and determinate, I always complete my tasks in an efficient, professional and timely manner, always remaining calm under pressure.
Front Office Management Trainee
1 Hotel South Beach - Miami Beach, FL, United StatesManagement TraineeJune 2018 - Now · 9 months
Phase 1: Front Desk (4 months) - Maintained 1 Hotel Standards, - Focused on name recognition, anticipatory service and exceed guest expectations, - Multi-task and handled guest complaints, - Welcomed and handled high demanding groups (400+ guests), - Processed guests’ check ins and outs, - Handled payments through cash, checks and credit cards.
Front Office Receptionist (Rotating)/Night Audit/Conciergerie
Le K2, Courchevel - Courchevel 1850, Saint-Bon-Tarentaise, FranceFront Office receptionDecember 2017 - February 2018 · 3 months
- Processed guests’ check ins and outs - Answered telephonic and in-person queries related to hotel services and resolved any issues - Dealing with guests' concierge requests - Audit and balance reports from the day shifts - Schedule guest wake-up calls and reservations for the following - Balance cash drawers and record receipts - Handled payments through cash, checks and credit cards
Head of Event
WOWEXPO - Crans-Montana, SwitzerlandEventsAugust 2017 - December 2017 · 5 months
The World of Wine Expo is the first wine event in the world organized and held by students. This event is mainly focus on Swiss wines but also involved international wineries. WOW (World Of Wines) Expo 2017, has for objective to showcase the quality and the diversity of Swiss wines. This edition will have as a theme the Swiss indigenous grapes. WOW Expo is a one day event, organised by wine passionate students, which will take place at Les Roches Bluche. The visitors will have the opportunity to taste several wines from thirty Swiss wineries and to participate to diverse workshops by wine related professionals.
Les Roches International School of Hotel Management - Crans-Montana, SwitzerlandPublic RelationsJuly 2017 - December 2017 · 6 months
Representing Les Roches brand to the outside world by interviews, welcoming VIP guest, counselors, recruiters and involvement on Les Roches marketing materials.
Four Seasons Hotel George V - Paris, FranceFront Office conciergeJune 2016 - January 2017 · 8 months
Organizing guest itinerary, reservations taker, provide information by the phone, understand guest’s needs. This internship was completed with a month and a half fixe contract.
Chef de Rang Room Service
Le Meurice - Dorchester Collection - Paris, FranceF&B serviceJanuary 2015 - July 2015 · 7 months
Serving guest, placed amenities, check-in & billing minibars
Ferrandi, l'Ecole Française de Gastronomie - Paris, FranceFinance/AccountingApril 2014 - June 2014 · 3 months
- Restaurant cost analysis - Scoreboard - Standard procedures - Reconciliation bill
Bachelor Degree in Hospitality with Merit
Les Roches International School of Hotel Management [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Sierre, SwitzerlandJuly 2014 - December 2017
The Bachelor Degree in International Hotel Management prepares students to enter the world of hospitality as leaders and managers with a strategic approach to business. It combines management theory with hands-on hospitality courses, professional internships and a business specialization. In the last year, students take a variety of business courses and three courses for their specialization. There are six specializations to choose from: Event Management, Entrepreneurship, Marketing, Finance, Innovation and Sustainability, Health and Wellness Management
University Diploma of Technology (DUT), Business Management and Administration
Université Paris Descartes - Paris, FranceSeptember 2012 - June 2014
Option in Finance The acquisition of financial and organizational accounting techniques, knowledge of computer tools allow students at the end of their two years of studies to be immediately operational.
FIDES Paris - Paris, FranceSeptember 2010 - June 2012
Option in Social and Economy
FrenchNative or fluent100%
EnglishNative or fluent100%
- Public relation
- Social Media
- Team spirit
First Aid - Team Leader at Order de Malte France
First Aid - Team Leader
Volunteer, at The Order of Malta since 2013. My mission is to serve the weakest.
Our mission: Provide aid stations at sporting events, Helping at large climatic events or disaster.
Strengthening the Fire Brigade of Paris, the SAMU of Paris, on guards held the weekend.
July 2012 - August 2012
Social assistance in an orphanage in Arequipa, Perou