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About me
Recently finished a master programme in Tourism and Leisure Management. I consider myself as a proactive, positive and enthusiastic person ready to take on any challenge presented. My work experience so far is principally based on the hospitality industry, in particular in hotels, restaurants, and bars. In addition to that, I already possess some experience in the retail sector where I did my internship in a travel agency. With growing interest, I dealt with many fields in the tourism industry and made along the way enriching and rewarding experiences dealing with many different cultures and backgrounds, yet ready for new ones.
Experience
2 years and 2 months
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Event Management
Proske - Rosenheim, Germany
EventSeptember 2018 - December 2018 · 4 months• Request offers from restaurants, hotels, event venues and other service providers such as transfer companies, hostess agencies, printing companies, design companies, photography companies. • Research activities such as event materials, giveaways and coordination of orders. • Correspondences with service providers. • Assistance with handling inquiries of participants and customers. • Support in participant management, e.g. review of lodging, transfer lists, post-event activities such as reporting and budgets. • Create PowerPoint presentations and Excel sheets for different settings. • Preparation of print materials, e.g. welcome packages, name badges, menu cards, set up “before you leave” templates for the participant. • Use of Cvent which is web-based software for meeting site selection, online event registration, event management, email marketing, and web surveys.
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Waiter/Bartender
Cap negret - Altea, Spain
BarJune 2018 - September 2018 · 4 months -
Waiter/Bartender
Hotel Cap Negret - Altea, Spain
BarJune 2017 - September 2017 · 4 monthsBartender/waiter at the swimming pool area.
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Waiter
SHA Wellness Clinic - L'Albir, Spain
F&B serviceNovember 2016 - April 2017 · 6 monthsEach guest had specific diet and requirements we needed to take care of which was saved in a software, later on, print it out and verify it beforehand. Afterwards, serve them the specific meal and beverage according to his/her program. I was in charge of 10 up to 16 customers.
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Travel Agent
Iberarc Viatges - Valencia, Spain
Travel Tour OperatorFebruary 2016 - September 2016 · 8 months-Dealing with customer queries and complaints -Managing budgets -Planning -Selling holidays and insurance -Preparing promotional materials and displays -Network with tour operators -Enter data into our software and maintain client files -Arranging flights, insurance and accommodation -Using a booking system to secure holidays -Collecting and processing payments -Attend travel seminars to remain updated with tourism trends
Education
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Tourism and Leisure Management
The IMC Fachhochschule Krems - Krems an der Donau, Austria
September 2017 - June 2019 -
Degree of Tourism
University of Valencia - Valencia, Spain
September 2012 - September 2016-Taught at Faculty of Economics and Law -Training preparation for both the development of tourism-related companies and for the promotion of the sector by public administrations -Education and activities that anticipate the requirement for management and administration of tourism companies -Destination planning -Valorization of tourism products related to cultural, natural and sports resources and in particular, to all events linked with leisure and entertainment
Languages
4 languages
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Spanish
Native or fluent
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Bulgarian
Native or fluent
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English
Full professional
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German
Limited working
Personal information
Nationalities
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Bulgarian
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