Join Hosco and view Georgia's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
About me
Nowadays, hospitality industry needs individuals who are passionate, optimistic, active and creative in order to succeed. I consider that I belong in this category of people. I am interested in getting further specialization and professional experience. My likes are to interact with other people from all over the world and get informed about the new trends of the tourism industry.
Experience
8 years and 5 months
-
Reservation Agent
Daios Cove Luxury Resort and Villas - Agios Nikolaos, Greece
ReservationsMarch 2019 - Now · 5 years and 2 months5 stars Hotel 'Daios Cove Luxury Resort and Villas', Crete, Greece o Answering incoming calls for inquires and reservations of guests & partners by explaining products and service options o Prepare offers for individual guests & partners o Assist guests with issues and complaints and elevated problems to supervisor level when necessary. o Ensure that communication and interaction with guests & partners whether by phone or email are taken care of in a professional manner. o Manage enquiries and bookings with the goal of maximizing revenues. o Recording all special requests and alerting front desk department for them in order to ensure guest's satisfaction.
-
Marketing & Guest Relations Officer
Luxury Mansion 'Agios Nikolaos Beach Villa' - Crete, Greece
Guest RelationsNovember 2015 - Now · 8 years and 5 monthsLuxury Mansion 'Agios Nikolaos Beach Villa', Crete, Greece o Participate in Tourism Exhibitions o Manage the Social Network Accounts o Prepare the marketing materials (such as photography collection, advertisements) o Concierge of guests (meet the demands of guests, provide information for excursion & trips and organizing events)
-
Reservations & Front Office Manager
3 stars Hotel 'Bellos Hotel & Apartments' - Crete, Greece
ReceptionMarch 2016 - February 2019 · 3 years3 stars Hotel 'Bellos Hotel & Apartments', Crete, Greece o Direct all operations & manage the team within the reception and housekeeping department o Develop strategies for the reservations & sales, manage contracts, control sales of the partners- travel agents/ tour operators, focusing on improving the revenue performance o Manage reviews & requests on social media o Initiate procedures for the effectively management of guests' requests & complaints o Assessment & Recruiting of new employees o Facilitate check in and check out for guests, including running credit cards for rooms, services, and other purchases.
Education
-
Master of Business Administration (MBA)
University of Piraeus, Greece, Department of Business Administration
September 2014 - June 2016 -
University of Ioannina, Greece, Department of Cultural Heritage Management & New Technologies
September 2006 - June 2011
Languages
3 languages
-
Greek
Native or fluent
-
English
Full professional
-
French
Notions
Personal information
Nationalities
-
Greek
Date of birth
April 15th 1988
Driving License
Yes
Skills
7 skills
- Communication
- Negotiation
- Positive attidute
- Self control
- taking responsibilities
- Team worker
- Time management
We didn’t find any new information on your CV to add to your profile. We advise you to manually add new information or try a different CV.
We’ve added the following information to your profile:
- Current location
- Profile summary
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Language
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Languages
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Education
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educations
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experience
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiences
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationality
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalities
- Date of birth
- Driving License
- Phone Number
Take a moment to look at your supercharged profile!
We couldn’t update your profile using your CV.
We couldn’t update your profile. However, your CV has been saved.
There was an error uploading your CV.
Still want to supercharge your profile? We advise you to upload a .doc file or a different CV.