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More than 10 years experiences in hospitality industry. Working at distinguished hotels in multi international cities, particularly with those two renowned luxury hotels: Landmark in London and Jumeirah Himalayas in Shanghai.
Self-motivated team leader with strong interpersonal skills, served for 600+ employees in hotel industry, and served for 300+ employees in retail/restaurant/real estate industries. Sensitive to others' needs, emotions and feeling, be adept in planning, organizing and implementing schedules, coordinating with other parties. Effective communicator with dedication, preciseness, efficiency, flexibility and be capable of working at fast-pace and under pressure.
Executive Assistant to CEO
Dubaiex - Dubai, United Arab EmiratesAdministration & GeneralMarch 2018 - Now · 9 months
Experienced in Blockchain industry as Executive Assistant to CEO. Cooperate with CEO to handle external public relations and marketing. Carry out special projects, follow up on progress and implement any actions.
Human Resources Manager
Sun Tour Group - Dubai, United Arab EmiratesHuman ResourcesJune 2016 - March 2018 · 1 year and 10 months
Build up HR procedures, company policy, and Employee Welcome Handbook. The ability to screen applicants, do reference checks, forward applications to Department Heads and Division Heads, mail form letters, process new hires, and complete new hire files. Develop procedures for implementation and monitoring of reporting systems. Build up Job Description for all positions of all departments. Prepare and administrate internal office SOPs. Building up the recruitment channel, coordinate the screening of all applicants. Supervise colleague performance, implement appropriate management practices that provide colleagues motivation and communication Conduct and manage exit interview process and tracking. Develop company talent strategy. Produce an annual training plan for the business unit to ensure that identified learning and development needs are met in a structured and systematic manner. Design and develop training materials and courses that are consistent with other training programmes.
Assistant Learning & Development Manager
Jumeirah Himalayas Hotel Shanghai - Shanghai, ChinaHuman ResourcesMarch 2012 - March 2013 · 1 year and 2 months
Grill Room & J-Mix Manager
Jumeirah Himalayas Hotel Shanghai - Shanghai, ChinaF&B serviceAugust 2010 - March 2012 · 1 year and 8 months
Front Office Supervisor
The Landmark London - London, United KingdomFront Office receptionApril 2009 - April 2010 · 1 year and 1 month
Rutland Square Hotel Nottingham - Nottingham, United KingdomFront Office receptionJuly 2006 - April 2009 · 2 years and 10 months
International Hotel and Tourism College, SwitzerlandJuly 2002 - June 2005
ChineseNative or fluent100%
- Employee engagement
- Hotel Pre-opening
- Human Resources
- Learning & Development
- Project Managenet
- Public Relations
- Sales & Marketing
- Team Leadership
- Time management