Gerda Villanueva

Gerda Villanueva

Operation Agent at Transguard Group LLC
Lives in Dubai, United Arab Emirates
over 6 months ago

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Driven and accomplished professional with over 7 years planning coordinator experience. Energetic, results-oriented leader, able to manage costs and establish beneficial partnerships and relationships with team and different departments.


  • Operation Agent

    Transguard Group LLC - Dubai, United Arab Emirates

    Customer Service
    October 2018 - Now · 3 months

    Enter shipping information into a computer by hand-held scanner that reads bar codes on goods. Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using coding system.

  • Planning Coordinator

    Transguard Group LLC - Dubai, United Arab Emirates

    January 2012 - October 2018 · 6 years and 10 months

    Responsible in updating all MDC accomplish report to be sent to the manager and to the client. Responsible in monitoring the arrival and departure of the flight. Planning and scheduling of aircraft available for everyday MDC to be allocated to each team. Sending mail regarding any issues inside the aircraft while still MDC going on such as no ground AC (GAC), no ground power (GPU), catering to be offloaded, socket power, cabin power etc.

  • Technical Assistant

    Transguard Group LLC - Dubai, United Arab Emirates

    Back Office
    November 2008 - January 2012 · 3 years and 3 months

    To assist in the storage and retrieval of Technical Records documents from archives. To maintain a proper filing system to ensure easy identification of all technical records. Assist in the review of Maintenance Work pack processes, preparation of reports and distribution of documentation.

  • Aircraft Cabin Cleaner

    Transguard Group LLC - Dubai, United Arab Emirates

    June 2007 - October 2008 · 1 year and 5 months

    Responsible to maintain cleanliness, orderliness and sanitation of the aircraft. Changing and arranging of magazines of the entire cabin. Do post dressing on the entire the cabin

  • Secretary

    Salve Regina Maternity Clinic - Paniqui, Philippines

    September 2004 - May 2007 · 2 years and 9 months

    Responsible to get the information and update the record of patients. Responsible for scheduling/re-scheduling of follow-up checkup. Handling of incoming and outgoing calls. And filing records.


  • Diploma


    June 2002 - April 2004

    Diploma in Computer Secretarial


  • English
    Full professional


  • Ability to multi-task
  • Attention to details
  • Call centre operator
  • Client Relation
  • Computer/Technical
  • Critical Thinking
  • Effective time management
  • Excellent written and verbal communication skills
  • Planning Skills
  • Pro-active
  • Record Keeping
  • Strong team work
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