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About me
About me:
•Involved, I take good care of tasks assigned
• Polyvalent, I easily adapt to new challenges.
• Easy to reach, I like teamwork.
• Calm, I am able to keep a cool head during high activity.
• Determined, I’m extremely motivated.
Experience
1 year and 9 months
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CUSTOMER & TECHNICAL SERVICE Representative (Italian & Iberian market)
Stryker - Maastricht, Netherlands
Customer ServiceAugust 2017 - June 2018 · 11 months• Organized goods shipments and collections • Coordinated and monitored freight movements • Offered dedicated customer support
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CUSTOMER SERVICE Representative (Spanish market)
Teleperformance - Maastricht, Netherlands
Customer ServiceApril 2017 - August 2017 · 5 months• Organized and followed up customers orders • Monitored IT activities • Offered dedicated technical support
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HOLIDAY CENTRE ORGANISER
Tui France - Club Marmara - Corfu, Greece
Telephone OperatorMay 2016 - October 2016 · 6 months• Supervised various group typologies • Coordinated entertaining activities
Education
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Master in Tourism & Hospitality Management
ESEI International Business School - Barcelona, Spain
September 2018 - July 2019 -
Language Certificate
Diálogo Ensino de Linguas e Turismo Cultura - Salvador, Brazil
June 2018 - September 2018LANGUAGE PROGRAM + VOLUNTEER WORK
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Bachelor in Tourism
La Haute Ecole Charlemagne "Les Rivageois" - Liège, Belgium
September 2011 - September 2014 -
Language Certificate
Regent School - Brighton, United Kingdom
April 2011 - July 2011LANGUAGE PROGRAM
Languages
5 languages
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French
Native or fluent
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Italian
Full professional
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Spanish
Professional working
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English
Professional working
-
Portuguese
Professional working
Personal information
Nationalities
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Belgian
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Italian
Date of birth
May 25th 1992
Driving License
Yes
Skills
1 skill
- office365
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