Gilbert Mogere

Gilbert Mogere

Doorman Ambassador at Al Bandar Rotana
Lives in Dubai, United Arab Emirates

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Experience

2 years and 3 months

  • Concierge

    Taj Jummeirah lakes Towers - Jumeirah, Dubai, United Arab Emirates

    Front Office concierge
    December 2019 - Now · 1 month

  • Doorman Ambassador

    Al Bandar Rotana - Dubai, United Arab Emirates

    Front Office concierge
    December 2018 - Now · 1 year and 1 month

    Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.

  • Guest Relations/Receptionist

    BLUE SPRING HOTEL - Dubai, United Arab Emirates

    Administration & General
    May 2017 - June 2018 · 1 year and 2 months

Education

  • BusinessAdministration

    Kisii university - Kenya

    September 2015 - December 2017

Languages

2 languages

  • Swahili

    Professional working

  • English

    Professional working

Personal information

Nationalities

  • Kenyan

Work Permits

  • United Arab Emirates

Date of birth

December 20th 1994

Connections
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Hamza Khan
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Following
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