Join Hosco and view Gioacchino's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
Front Desk Operations
Training and Coaching
Fire and Safety
Couching and Counselling
Hotel Procedures & Standards
Marketing & Sales
Eko Signature Hotel Manager
Eko Hotels and Suites - NigeriaOtherJuly 2014 - Now
Eko Signature Hotel Manager *****
Eko Hotel & Suites - NigeriaOtherJuly 2014 - Now
Hotel manager *****, Operation Manager/ Food and Beverage Director, Enthusiasm and passionate , quick problem solver, excellent negotiation abilities, love challenges, scheduling, forecasting, planning, organizing, communication, coaching and counseling. Program management: Opera, Delphi, Material Control, Micros, Outlook and Microsoft Office. Oversees and supervises daily operations of the restaurant ⎕Managing the Food & Beverage service to consistently high standards ⎕ Effectively controlling the flow of customers and orders throughout service ⎕Dealing with any customer queries in an appropriate manner ⎕ Responsibility for accurate management of all transactions during service ⎕ Managing staff schedules, stock and wastage levels ⎕ Banqueting Management ⎕ Participates with operation management team to originate, plan, develop and implement long and short term goals ⎕ Resolves routine problems encountered in performance of work assignments ⎕ Conduct training and refresher classes for all F&B personnel in the correct procedures ⎕ Always act in the best interests of the company with regard to minimizing costs and maximizing revenue within the bounds of the Operations Contact. ⎕ Oversee restaurants and banquets plan menus, set prices, and order supplies. ⎕Direct day-to-day staffing requirements, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance. ⎕Ensure staff is properly trained on quality and service standards and has the tools and equipment to carry out job duties. ⎕Promote teamwork and quality service through daily communication and coordination with other departments. ⎕Recommend and/or initiate salary, disciplinary or other staffing/human resource-related actions in accordance with company rules and policies.
Eko Signature Hote - Lagos, NigeriaAsset ManagementOctober 2014 - August 2017
• Maximise guest’s satisfaction and increase revenues. • Build strategies and objectives, develop relationships with key accounts • Manage staff, labor cost, training, development to meet the goals and a carrier path. • Manage all the independent revenue and expense area to ensure profitability. • Monitor cost control, property condition, cleanliness and quality throughout the hotel. • Maintain quality service by establishing and enforcing hotel standards and procedures. • Implement safety and security policies and procedure. • Maximise revenues increasing the average daily rate (ADR) through Internet based third party wholesalers. • Develop, implement and sustain program focusing on incremental business.
EnglishNative or fluent100%
ItalianNative or fluent100%