Giorgia Marzari

Giorgia Marzari

Front Office and Reservation Agent at Saint Hubertus Resort
Lives in Como, Italy

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About me

Passionate and energic person, willing to develop my knowledge in the hospitality industry. When the situation gets challenging I love to be motivated by people close to me and to motivate them in order to always find the best solution.

Experience

4 years and 3 months

  • Front Office and Reservation Agent

    Saint Hubertus Resort - Breuil-Cervinia, Italy

    Front Office reception
    November 2019 - Now · 2 months

  • Receptionist

    Grand Hotel Tremezzo - Tremezzina, Italy

    Front Office reception
    July 2019 - October 2019 · 4 months

    Front office procedures: check-in, check-out, rooming. Knowledge of front office programs (Opera PMS Hotel Software). Registration of the Guests, amenities assignment, cashiering, provide information about hotel and external services. Trained with I Preferred Hotels, Virtuoso and FHR standards.

  • Internship as Assistant to the General Manager and receptionist

    Grand Hotel Tremezzo - Tremezzina, Italy

    Front Office reception
    April 2019 - June 2019 · 3 months

  • Waitress

    Gelateria Pasticceria Luisita - Como, Italy

    Bakery/Pastry
    September 2016 - March 2019 · 2 years and 7 months

    Barlady and table's service.

  • Internship as Receptionist

    Grand Hotel Principe di Piemonte - Viareggio, Italy

    Front Office reception
    July 2018 - September 2018 · 3 months

    Front Office procedures, knowledge of Front Office programs (Micros Fidelio Suite 8, Hoxell) customer care, concierge.

  • Internship as assistant to the Rooms Division Manager

    Grand Hotel Principe di Piemonte - Viareggio, Italy

    Back Office
    April 2018 - July 2018 · 4 months

    Back Office procedures, daily briefing, online reviews, complaint handling, details of the stay and welcome for "VIP" Guests and groups.

  • Baby-sitting

    Private families - Como, Italy

    Other
    October 2015 - April 2018 · 2 years and 7 months

    My main goal while working with children is to make them play and have fun. I look after them trying to satisfy every necessities they may have.

  • Baby-sitting

    Hotel Villa D'Este - Cernobbio, Italy

    Other
    June 2016 - September 2017 · 1 year and 4 months

    Play and entertainment of the kids looking after them.

  • Entertainer

    Ice Club Como - Como, Italy

    Other
    June 2016 - August 2016 · 3 months

    Play and entertainment of the kids looking after them.

Education

  • Superior technical specialization diploma, to handle touristic structures - receptive. VEQF Level (July 2019)

    IATH - International Academy of Tourism and Hospitality Lake Como [ ITS College Italy ] - Como, Italy

    October 2017 - June 2019

    "International Hotel and Restaurant Manager" all in english Language. Acquisition of theoretical-practical, management and organizational competences in tourism and hospitality sector.

  • Exchange Student

    Wanganui High School, New Zealand - Whanganui, New Zealand

    July 2015 - December 2015

    CNZ (Conservation New Zealand), English, Spanish, Maths, Biology, Drama, Food and nutrition.

  • High School Degree

    Liceo Linguistico Paolo Giovio - Como, Italy

    September 2012 - July 2017

    Languages and Literatures (English, Spanish and German)

Languages

4 languages

  • Italian

    Native or fluent

  • English

    Professional working

  • Spanish

    Limited working

  • German

    Notions

Personal information

Nationalities

  • Italian

Skills

2 skills

  • Good team work skills.
  • Passion for customer care
Connections
Sameeur Rahman
Reservation, & Customer Service Executive at Wahaj Boulevard Hotel
Luca Ciccorelli
Studente di IATH - International Academy of Tourism and Hospitality Lake Como
Raji Aljesry
Corporate Sales Manager at Four Seasons Hotels and Resorts
View 36 connections
Following
Other members
Ricardo Burgos
Tremezzina, Italy
Natalia Conti
Cernobbio, Italy
Alberto Tosi
Como, Italy
Matteo Gavioli
Cernobbio, Italy
Andrea Graziano
Milan, Italy
View 191941 members