Giorgio Nania

Giorgio Nania

Assistant Manager of Holiday Home at Self Employed
Lives in Naples, Italy
over 6 months ago

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  • Assistant Manager of Holiday Home

    Self Employed - Naples, Italy

    January 2011 - Now · 7 years and 12 months

    Booking; check in; check out; customer care; housekeeping.

  • Group Leader

    inter-studioviaggi - London, United Kingdom

    July 2018 - August 2018 · 2 months

    24/7 availability for every problem students or College Director may have; students assistance during boarding and landing operations in the airports; daily students check aimed to verify they are awake and in time to get prepared to go to the canteen and having breakfast; guiding students to their classes, making sure everyone is present and in time, informing the College Director of any absence due to health problems; making sure students respect the planned break periods during lessons and the lunch and dinner timetable; participation in daily meetings with the College Director, Group Leaders, Activity Leaders and SAM (Senior Activity Leader); punctuality in gathering the students for the afternoon excursions, providing them information about the itinerary and the timetable of departure and return meeting points; driving students during the whole excursions with the help of the Activity Leaders; helping the Activity Leaders during the evening activities; ensuring that students are in their rooms by the scheduled time.

  • Stage Front Office

    La Ciliegina Lifestyle Hotel - Naples, Italy

    Front Office reception
    June 2017 - September 2017 · 4 months

    Booking; cashier balancing; check in; check out; customer care; e-mailing; housekeeping; quality check; reception; revenue management; telephone switchboard operator.

  • Stage Front Office

    Conti di San Bonifacio Wine Resort - Pisa, Italy

    Front Office reception
    April 2017 - May 2017 · 2 months

    Booking; check in; check out; customer care; e-mailing; reception; telephone switchboard operator.

  • Travel agent

    Mama Tours Srl - Naples, Italy

    Customer Service
    September 2013 - November 2013 · 3 months

    University traineeship: Information clerk; stock clerk; telephone switchboard operator; travel organiser; travel consultant.


  • Master's Degree in Tourism Development and Management

    Università degli Studi di Napoli Federico II - Naples, Italy

    March 2014 - October 2016

    Final degree mark: 110/110 cum laude Thesis title: The growth strategies of hotel industry through franchise agreements. The case of Marriott International group. Thesis subject: Governance and Management of Hotel Industry.


  • Italian
    Native or fluent
  • English
    Full professional


  • Email
  • Fluent English
  • Hotel
  • Leadership
  • Microsoft Office, Outlook
  • Microsoft word and excel
  • MS PowerPoint
  • Public Relations
  • Public Speaking
  • Social Media
  • Tourism
  • Vertical booking
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