Giovanna Zolfi

Giovanna Zolfi

Student from Eneb
Lives in Barcelona, Spain
over 6 months ago

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I am ambitious, always seeking to meet and exceed personal and team targets by operating in a fair and ethical way. I enjoy working in groups, consider myself a good team player and I am able to pass on and share my enthusiasm with peers. I am constantly in pursuit of growth, both as a person and as a professional. My eye for detail acquired through different international experiences and strong self-motivation make me an asset for the hospitality industry.


  • Sales market associate-emea&apac - Barcelona, Spain

    Sales & Marketing
    January 2018 - October 2018 · 10 months

    - Business to Business: Hotel prospecting and contracting; - Identify the keys target clients of the market assigned, managing Portfolio: UK, Italy, France, Asia; - Competitors rate shopping; Training the partners how to use extranet system strategically; - Responsible for informing and consulting the partners in regards to their business performance, market opportunities and industry trends; - Identify partners needs to ensure revenue grow; - Thinking strategically and contribute to the establishment of strategic plan

  • Quality Assistant

    Ritz Carlton - Hotel Arts Barcelona - Barcelona, Spain

    Administration & General
    May 2017 - December 2017 · 8 months

    - Contribute to the evaluation of Gallup (GSS) and preparations of reports and presentations through the utilisation of Opera and Mystique browser. - Prepare materials for weekly focus groups meetings and develop initiative mechanisms to help Front of the House Training Manager regarding orientations and exams for BSA. - Participate in the developing, implementing and evaluating client outcomes and quality management team strategic and operational planning.

  • Events Management trainee

    Hilton Madrid Airport - Madrid, Spain

    January 2016 - July 2016 · 7 months

    - Operated with event and marketing management executives for planning and implementation of special events ensuring activities run smoothly. - Retained client retention by successful organising corporate and social events, such as conferences, corporate meetings, promotional shows, and exhibitions

  • Research Assistant

    Dongbei University of Finance and Economics - Dalian, China

    October 2014 - July 2015 · 10 months

  • Engineer Research Assistant

    Politecnica delle Marche - Ancona, Italy

    February 2012 - October 2012 · 9 months

    Laboratory Research Study of 2 different ways of steel and zinco-steel corrosion (one in a normal atmosphere, the other in a carbonate state).

  • Receptionist

    Hotel Village Girasole - Marotta, Italy

    Front Office reception
    June 2011 - August 2011 · 3 months

  • Receptionist

    Hotel Village Girasole - Marotta, Italy

    Front Office reception
    June 2010 - August 2010 · 3 months


  • máster's degree human resources management

    Eneb - Barcelona, Spain

    August 2018 - Now

    MBA online human resources management

  • certificate in consulting management

    Iapcc - Barcelona, Spain

    August 2018 - Now

    Certificate in business consulting

  • Master's in Hospitality Management

    Hotel-School Sant Pol de Mar [ HSD ] - Catalonia, Spain

    September 2016 - December 2017

  • Short Course Events and Planning

    European school of economic - Madrid, Spain

    October 2015 - July 2016

  • Bachelor's Engineering (Civil)

    Politecnica delle marche - Ancona, Italy

    October 2007 - October 2012


  • Italian
    Native or fluent
  • English
    Full professional
  • Spanish
    Professional working


  • Fast learning
  • Meet challenges
  • Meeting deadlines.
  • Self-organised
  • Strong team work
  • Willing to learn
July Lena
Front desk agent at Sheraton Parco de' Medici Rome Hotel
Muhammad Waseem Shahab
Superviser at Laundry shop
Fidel Jerald
Student from Strathmore University - School of Tourism and Hospitality (STH)
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