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I'm an humble, determinate and full of every person, that's because I'd like to achieve the best, working hard and putting passion in everything I do. I have done different jobs so I developed my adaptability in every situation. I can relate with other person thanks to my several jobs around the World and my passion in catering and hotel management, in fact, in my future, I would like to manage my own activity.
VIVOOD Hotel Paisaje - Benimantell, SpainPurchasingJuly 2018 - January 2019 · 7 months
I'm in charge of the Purchasing Department
Hotel management internship
Vivood Landscape Hotel - Benimantell, SpainManagement TraineeAugust 2017 - July 2018 · 12 months
I've worked in every department of the Hotel, like the kitchen, the restaurant, the administration, the reception and the maintenance. Right now I'm going to work with the vice-director in other to learn how to manage an hotel
House keeper& receptionist
Casa maca guest house - Barcelona, SpainGuest RelationsJanuary 2016 - March 2016 · 3 months
I had to manage two apartments of the Guest House, such has managing the clients, the shopping, the laundry and the rooms keeping.
SEF Srl casa di cura Gruppioni - Bologna, ItalyAdministration & GeneralAugust 2015 - November 2015 · 4 months
Administrative emplyee. Use of management software, bookkeeping of costumers and suppliers and general filling.
Roadhouse grill - Parma, ItalyManagementSeptember 2014 - December 2014 · 4 months
I was manager in training, with means I've learned how to cook, manage an che control the restaurant
The Space Cinema - Milan, ItalyTourismNovember 2012 - April 2013 · 6 months
I was on the front-door bar in the cinema. I've helped with the food delivery, the formation of the new employees and helped the front-door masks.
ALMA - Parma, ItalyOctober 2016 - July 2018
Master in F&B Manager with a focus in HoReCa, divided in six main subjects: Marketing, Economics, Legislation, Human Resource Management, Food Cloture and Ethics, Operation Management
ISS Alberghiero Scappi - Emilia-Romagna, ItalySeptember 2009 - June 2011
Graduated with 74/100.Hotel Management High School with a post grade in culinary. I've studied Occupational techniques, Occupational technology and Knowledge of business and its economical, legal and social contest.
Scientific High School Augusto Righi - Bologna, ItalySeptember 2005 - June 2009
Graduated with 60/100. I've studied Physical education, Science (CHemistry and Biology), English, Italian Literature, Math, Psysics, Religion, Latin Literature, Phylosophy, History and Geography.
ItalianNative or fluent100%
- Customer and guest care.
- Excellent guest relation
- Excellent verbal skills
- Good attitude.
- Good comunications
- Handle complain guest
- Love speaking to guests
- Positive attitude
- positive working a
- Proactive attitude
- Relation client
- Service client
- Strong verbal and written
- Very good communication
- Very good team player