Giulia Cacciamani

Giulia Cacciamani

Learning & Development at Armani Hotel Milano
Lives in Milan, Italy

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About me

I am a sociable, charismatic, creative and positive person. What makes me unique is the combination of my creativity skills with those practical. I have excellent attention to detail and enjoy tasks such as scheduling appointments assisting with promotional outreach and helping with clean up. My time management and interpersonal skills make me ideally suited for the fast-paced and often hectic duties of an Events Assistant. I am an outstanding team player but have no trouble working independently and taking initiative when I see the need. I work tirelessly until I am satisfied that everything has been cleaned up and attended to properly. I have building up a strong problem-solving attitude and any time there is a problem, I do not go panic and solve it as soon as possible.

Experience

1 year and 7 months

  • Learning & Development

    Armani Hotel Milano - Milan, Italy

    Human Resources
    September 2019 - Now · 4 months

    -To Plan internal trainings (Orientation Day, Emotional Engagement, How to create an individual SWOT Analysis, Individual Development Plan, Body Language.) -To plan and design the internal Armani Hotel Milano Events -To create the monthly calendar of any internal event, meeting and training. -To plan a Social Media Marketing Strategy -To analyse and outline a Quality Brand Strategy. -To re-create the entire L&D department, collaborating closely with the HR Manager and the Director of Operations. -To create internal Policies in collaboration with the Corporate Office in Dubai.

  • Sales & Events Planning Coordinator

    Grand Hyatt Dubai - Dubai, United Arab Emirates

    Events
    September 2018 - August 2019 · 1 year

    March 2019 – Certificate of Special Recognition by the General Manager for an outstanding performance in assisting with the day operations of the Executive Office. June 2019 – Creator, Designer & Planner of the Global Wellness Day Event.  To develop professional conference and incentive Sales Proposal and Contracts for Events and Group Bookings.  Managing administration papers work including Records, Reports, Budget, Traces, Follow-up.  To Update Sales and Marketing Budgets, Forecasts and Marketing Plans.  To plan a whole Event.  To assist the Manager during site-inspections and Events.  Assisting actively the F&B Department.  Working with the Catering and Banqueting Teams.  To prepare Events Order.  To set up the venues.  Working in the Executive Office. Dealing with Official Documents, Contracts, Financial Statements, Tracking Payments, Participating in Revenue & Strategy Meetings.  To manage Executive Office daily duties such as emails, reports, contracts, documents approval, GM appointments

  • First Receptionist

    Colonna Suite del Corso Hotel - Rome, Italy

    Front Office reception
    June 2018 - September 2018 · 4 months

    • Check-ins and Check-outs process, room assignment using 5Stars Management System. • Efficiently process all payment types such as room charges, cash, debit, or credit. • Professionally answer, record, and process all guest calls, messages, requests, questions, or concerns. • Coordinate with Housekeeping Department, a team of about 10 people. • Gently supply guests with directions and information regarding property and local areas of interest. • Run daily reports (number of arrivals, departures), identify any special requests, and check for accuracy. • Accurately complete designated cashier and closing reports in the system. • Count cashier at the beginning and end of shift. • Ensure all hotel rules and policies are implemented. • Handle client’s complaints and compliments.

Education

  • PGD in International Hospitality Management

    Les Roches International School of Hotel Management - Sierre, Switzerland

    February 2018 - February 2019

  • Master Degree

    University of Rome La Sapienza - Rome, Italy

    March 2014 - March 2017

  • BA Degree

    Link Campus University - Rome, Italy

    October 2010 - November 2013

Languages

3 languages

  • Italian

    Native or fluent

  • English

    Full professional

  • Spanish

    Limited working

Personal information

Nationalities

  • Italian

Skills

5 skills

  • 5* Gestional Hospitality Software
  • envision software
  • MS Windows
  • Opera System
  • Pack Microsoft Office

Additional Information

3 informations shared

Connections
Subhajit Sikder
On Job Training at Radisson Blu Hotel (RHG)
Réka Réczicza
Executive Office Assistant Manager at Grand Hyatt Dubai
Liliana Grasso
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