Giulia Oliva

Giulia Oliva

Guest Services Assistant at Native
Lives in London, United Kingdom

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Experience

5 years and 11 months

  • Guest Service Assistant

    Native - London, United Kingdom

    Guest Relations
    June 2018 - Now · 5 years and 10 months

  • Guest Services Assistant

    Native - London, United Kingdom

    Guest Relations
    May 2018 - Now · 5 years and 11 months

    Native is a company founded twenty years ago that transformed the concept of hospitality. Guests do not book room hotels, but exclusive apartment in different location and size, with or without a concierge, for short or long stay, with staff always available 24/7 to help and answer to any requests. The majority of the property are in London, but the company recently acquired new ones in Glasgow and Manchester. As Guest Service Assistant/Front of House, at Native Bankside, my main responsibility are coordinating all guest related enquires day to day, managing the online bookings out of hours and play a crucial role in customer retention and repeat bookings alongside the property manager.

Education

  • Master degree

    Universita degli studi di Roma 3 - Rome, Italy

    March 2005 - July 2007

Languages

3 languages

  • English

    Native or fluent

  • Italian

    Native or fluent

  • French

    Limited working

Personal information

Nationalities

  • Italian

Skills

9 skills

  • Customer sevice
  • Frontoffice
  • General Administration
  • Guest relationship
  • Italian
  • Problem solves
  • Reception
  • Reliable
  • Teamwork
Following
Melia Milano 5*
Melia Milano 5*
Milan, Italy
Iberostar Group
Iberostar Group
Palma, Spain
Argentario Golf & Wellness Resort
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View more
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