Giulia Petruzzelli

Giulia Petruzzelli

Group Conference & Events Executive at Hilton Munich Park & Hilton
Lives in Munich, Germany

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About me

• Hotel Hassler Villa Medici
• Hotel Pulitzer
• Qasr Al Sarab Desert Resort by Anantara
• Eastern Mangroves Hotel by Anantara
• Hilton Munich Park & Hilton Munich City

Experience

5 years and 2 months

  • Group Conference & Events Executive

    Hilton Munich Park & Hilton - Munich, Germany

    Event
    December 2021 - Now · 2 years and 4 months

    City, Germany * Events Planning for two properties with more than 300 rooms - taking inquiries from calls, emails and walking guest for small and medium events up to 100 guests. * Knowledge of all the business package, DDR, prices and F&B menus - sending proposals, contracts and upselling. * Correspondence with local and international clients via email for the planning - arranging site inspections and personalized itineraries based on the client's needs. * Show-arounds in Hilton City and Park introducing venues, technical equipment and different set-ups. * Follow up the clients with proposals, contracts and cancellation policies. * BEOs - using Delphi. * Working closely with external suppliers of Hilton and of clients. * Able to work with Sale Force Delphi & OnQ. * Cancellation policies for contracts, rooms and good knowledge of simple front office tasks - putting notes on OnQ, special requests, guest lists and payment methods. * Checking invoices of the meetings and events. * Coordinating closely with the banqueting department - checking venues set-up, meeting & greeting the guests on spot - ensuring all the operations of the meetings are smooth and clients satisfied. * Booking events & rooms on Delphi - including traces. * Labels & personalized menus cards.

  • Groups & Events Executive

    Hilton - Munich, Germany

    Event
    December 2021 - Now · 2 years and 4 months

  • Event & Sales Coordinator

    Anantara Eastern Mangroves Hotel - Abu Dhabi, United Arab Emirates

    Sales
    May 2021 - December 2021 · 8 months

    United Arab Emirates * Working closely with the sales team, recognize and tracking potential clients and corporates. * Knowledge of all the F&B packages, products, offers and outlets. * Planning an event, schedule appointments and site inspections. * Acting as event executive when needed, collecting all the information when meeting the clients, for weddings, corporates dinner, launches of products. * Skilled to contract prices with clients in order to get the highest revenue as possible for the venues and products. * In charge of the relationships with the vendors and contractors for external service (decorations, flowers, technology etc.). * BEOs, proposals and contracts - using Opera. * Inspection of all the spots and venues before the event in order to follow up with the F&B department, making sure the set-up is well done and operations are smooth. * In charge for the banqueting and coffee breaks of business meetings, reservations of the guests for three restaurants, organizing external dinners for big groups. * Helping the marketing department by posting content in the social medias.

  • Banquet & Events Coordinator / Supervisor

    Eastern Mangroves Hotel & Spa by Anantara - Abu Dhabi, United Arab Emirates

    Event
    May 2021 - December 2021 · 8 months

  • Guest Experience Executive

    Qasr Al Sarab Resort by Anantara - Abu Dhabi, United Arab Emirates

    Guest Relations
    February 2020 - May 2021 · 1 year and 4 months

  • Front Desk

    Hotel Pulitzer - Rome, Italy

    Reception
    November 2019 - January 2020 · 3 months

    * Guest services with check-in / check-out, ambassador of the hotel, organizing transportation. * Coordination with all the departments of the hotel. * Manage the reservations via phone / email, performing duties on a daily check-list, personalized services, sale person, respond to guests complains.

  • Front Office

    Hotel Pulitzer Roma - Rome, Italy

    Reception
    October 2019 - January 2020 · 4 months

  • Hostess / F&B assistant

    Hotel Hassler - Rome, Italy

    F&B Management
    April 2019 - October 2019 · 7 months

  • Hostess / Events

    Hassler Hotel Villa Medici - Rome, Italy

    Event
    April 2019 - October 2019 · 7 months

    * Hostess in the one Michelin restaurant "Imago", coordination of the reservations via email / phone. * Supporting the VIP events of the hotel with F&B menus, supporting VIP guests, showing locations, information provider and Hotel Ambassador. * Supporting the F&B director with menus, logistic, assisting guests in the VIP lounge, breakfast and conferences.

  • Hostess

    Radisson Blue Royal Park Hotel - Stockholm, Sweden

    Host/Hostess
    September 2016 - October 2016 · 2 months

    * Supporting the business conferences with food & beverage (F&B), informations and guest services. * Supporting the breakfast, escorting guests, information provider, billing & cashier.

Education

  • mini MBA in Human Resources Management

    International Business Management Institute - Berlin, Germany

    April 2020 - May 2020

  • mini MBA in International Politics

    International Business Management Institute - Berlin, Germany

    April 2020 - May 2020

  • Deutsch B2

    DID Munich - Munich, Germany

    January 2020 - February 2020

    Standard course of the German Language certificated by DID Schule.

  • English C1

    Kaplan International College - Los Angeles, CA, United States

    July 2017 - September 2017

    Intensive course of English in the United States of America in Los Angeles (Westwood). A complete and professional understanding and speaking about all the situations.

  • Bachelor Degree Foreign Languages & Interpreting

    SSML Gregorio vii - Rome, Italy

    October 2015 - March 2019

    Bachelor Degree as translator and interpreter with the knowledge of many cultures in the world

Languages

4 languages

  • Italian

    Native or fluent

  • English

    Full professional

  • Spanish

    Professional working

  • German

    Limited working

Personal information

Nationalities

  • Italian

Date of birth

May 01st 1995

Skills

23 skills

  • accoglienza
  • addebiti camere
  • assistenza agli ospiti
  • AV
  • Booking.com
  • Cashier
  • Check in & check out
  • Check Out
  • credit cards
  • Email
  • Expedia
  • Guest relationship
  • Hoxell
  • informazioni
  • Mycros
  • Np
  • Outlook
  • prenotazioni
  • Protel
  • stampa menu
  • supporto colazioni
  • supporto sala
  • traduzioni menu
Connections
GIANCARLO PASTORE
Amministratore at CIPAS TM
Mahabir Singh
Rooms Manager at La Quinta Abu Dhabi
Chiju Bk
Resort Butler /Front office Guest Service Agent at Nurai Island Resort
View 53 connections
Following
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Other members
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Kuwait City, Kuwait
Giulia Petruzzelli
Munich, Germany
Sabina Imantayeva
Abu Dhabi, United Arab Emirates
View more
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