Giulia Santamaria

Giulia Santamaria

Student from Oxford Brookes University - Hospitality and Tourism Management
Lives in Oxford, United Kingdom
over 6 months ago

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An enthusiastic postgraduate student in International Hotel and Tourism Management at Oxford Brookes University with a great passion for the new information and communication technologies applied to the hotel industry.

Working at the hotel front desk allowed me to gain a broad understanding of the hospitality industry and mainly about the consumers' needs (never underestimate the importance of a fluffy pillow!).

I truly believe in change and always try to improve my self both personally than professionally, so if you have any suggestions or would like to share your story please feel free to message me!

Main sector of interest: Hotel Marketing

My core values:
• Family • Authenticity • Passion

Experience

  • Assistant Manager

    Villa Principe Leopoldo - Lugano, Switzerland

    Events
    July 2018 - September 2018 · 3 months

  • Front office & Reservation Agent

    Seven Boutique Hotel - Ascona, Switzerland

    Reservations
    April 2017 - October 2017 · 7 months

    - Check-in, Check-out, assistance to the guest during the stay. - Direct response and processing of correspondence. - Direct and telephone selling. - Creation of text and of simple marketing’s initiative.

  • Front Office Agent

    Das Hotel Panorama - Hasliberg Reuti, Hasliberg, Switzerland

    Front Office reception
    December 2016 - March 2017 · 4 months

    - Check-in and Check-out. - Assistance to the guests.

  • Communication Assistant

    ICS Comunicazione - Verbania, Italy

    Communication
    April 2016 - October 2016 · 7 months

    - Managing Socials Media Channels (Facebook, Instagram, Twitter, Youtube...); - Collecting information by Social Media Channels and creating targeted promotional campaigns; - Updating websites.

  • Jr Communication Consultant

    Immobiliare Ginin - Cannobio, Italy

    Real Estate
    November 2015 - November 2016 · 1 year and 1 month

    - Managing website and the advertisement in others web portals; - Creating promotional material and content (brochures, videos, posters, announcements...); - Keeping contacts with clients and a database of their requests and information; - Managing summer rentals reservations.

Education

  • MSc International Hotel and Tourism Management

    Oxford Brookes University - Hospitality and Tourism Management - Oxford, United Kingdom

    January 2018 - Now

  • B.A. Communication Sciences

    University of the italian Switzerland (USI) - Lugano, Switzerland

    September 2012 - August 2015

  • Company Expert Correspondent in Foreign Languages

    ITC Ferrini - Verbania, Italy

    September 2007 - June 2012

Languages

  • Italian
    Native or fluent
    100%
  • German
    Professional working
    60%
  • English
    Professional working
    60%
  • French
    Notions
    20%

Skills

  • Content Marketing
  • Final Cut Pro
  • Good Communication skils
  • Google Analytics
  • Online Marketing
  • Photoshop
  • SEO
  • Social Media Management
  • Social Media Marketing
  • Wordpress
Connections
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
Nicole Tomamichel
Student from State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo
Raji Aljesry
Pre Opening Management Trainee at Four Seasons Hotels and Resorts
View 12 connections
Following
Zacchera Hotels
Baveno, Italy
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Bradford, United Kingdom
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London, United Kingdom
View 73276 members