Giulia Scotucci

Front Desk Agent at Only YOU Atocha
Lives in Madrid, Spain

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About me

Tengo una amplia experiencia en la recepción y en el Guest Experience. La coordinación de los eventos es otro factor del que estoy familiarizada desde mis primeras actividades laborales.
Me considero una persona polivalente y muy positiva, acostumbrada a trabajar bajo presión y altas exigencias.

Experience

9 years and 11 months

  • Front Desk Agent

    Only YOU Atocha - Madrid, Spain

    Reception
    July 2018 - Now · 5 years and 9 months

  • Front Desk Agent

    Rome Marriott Grand Hotel Flora - Rome, Italy

    Reception
    January 2018 - May 2018 · 5 months

  • Multilingual customer experience specialist

    Airbnb - Cork, Ireland

    Customer Service
    April 2017 - October 2017 · 7 months

  • Event Planner Assistant

    Gli eventi di Claudia & co. - Fermo, Italy

    Event
    February 2014 - October 2017 · 3 years and 9 months

  • Sales Executive NAD Market & Corporate Customer Service

    Starwood Hotels and Resorts Worldwide Inc - Cork, Ireland

    Customer Service
    August 2016 - April 2017 · 9 months

  • Front Desk Agent

    Dimora Frattina - Rome, Italy

    Reception
    October 2015 - July 2016 · 10 months

Education

  • Máster TQM (Tourism Quality Management)

    Uniform Group - Rome, Italy

    October 2017 - February 2018

  • Grado en mediación lingüística ( interpretación y traducción )

    SSML Gregorio VII - Rome, Italy

    October 2013 - July 2016

    Nota final: 110/110 e lode (matrícula de honor)

Languages

4 languages

  • Italian

    Native or fluent

  • English

    Full professional

  • Spanish

    Full professional

  • French

    Limited working

Personal information

Nationalities

  • Italian

Skills

21 skills

  • Booking
  • Creative
  • Customer Care
  • Customer skills
  • Front desk experience
  • Front Office Concierge
  • Guest-focused
  • Guest relation
  • Guest Service
  • Leisure Sales
  • Multilingual
  • Multi-task
  • Organized
  • Polivalente
  • Reservations management
  • Sales
  • Team builder
  • Team worker
  • Tourism Management
  • Travel Agent
  • Working Well Under Pressure
Following
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