Giulia Sgambati

Giulia Sgambati

Groups & Events Executive at Hotel Eden, Dorchester Collection
Lives in Rome, Italy

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About me

All I do, I do it with passion and professionality

Experience

5 years and 9 months

  • Groups & Events Executive

    Hotel Eden, Dorchester Collection - Rome, Italy

    Sales & Marketing
    January 2017 - Now · 2 years and 6 months

    As Groups & Events Coordinator i handle the requests income, send bespoke offers considering several factors such as the hotel occupancy, seasonality, market, client's budget. After the negotiation and the contract agreement, I take also care of all the organization of the event, rooming lists uploading in Opera and of sharing all the information with the colleagues of the operations team with F&B meetings. Finally I check the invoices before closing the file. I take care of keeping in touch with the clients, following up offers and asking for post-events feedbacks. My job is supported by Opera where I take care of the rooming lists uploading and updating and Delphi, which I am also responsible of, as Delphi Champion, keeping it updated and always checking data and amending discrepancies. This tool is used to create contracts and Order of Services further to taking all the groups and events situation under control. As Delphi champion I also provide the Sales Director with reports pulled by the system about the sales team activities and agencies production. After being awarded with the 'Best employee of the year' in 2018, I was promoted to Groups & Events Executive.

  • Sales Agent

    Rephouse - Rome, Italy

    Sales & Marketing
    December 2015 - December 2016 · 1 year and 1 month

    As Sales Agent at Rephouse S.r.l I was responsible of making sales calls to Italian agecies, promoting all the products we sold, such as Air Transat, Air Malta, Flexibles Autos and Canada Experience. I was supporting travel agents using our websites in order to buy our products, I took care of keeping the agencies database updated, I sold travel insurances, tickets, car rental services and hotel reservations. On the tour operator side, I supported the creation and the selling of itineraries in Canada and US, did sales calls and mailings using MailUp. I also, took care of the project of our website implementation in order to create a booking page for land services. I was in charge of uploading all the content and making sure the webside was helpful and easy and always updated with the seasonal rates and promotions using the Content Management Systems Joomla and Wordpress

  • Maître

    Panella - Rome, Italy

    F&B service
    October 2013 - December 2015 · 2 years and 3 months

    Managing reservations, organizing events, supervising waiters' work, welcoming guests.

  • Sales Trainee

    Hotel Eden by Dorchester Collection - Rome, Italy

    Sales & Marketing
    March 2015 - November 2015 · 10 months

    Fully supported Marketing, Sales and Group & Events departments. Monitored and analyzed the hotel’s Social networks and analytics. Regular updating of the web site content (use of CMS Arò) and assistance of various marketing projects. On the Events side, created banqueting event orders, updated Food & Beverage menus and created private event menus. On the Sales/Group side, handled Individual and Group offers as well as the follow up, blocking of space, rooming lists, group contracting and all operational aspect of events in-house.

Languages

4 languages

  • Italian

    Native or fluent

  • English

    Native or fluent

  • Russian

    Limited working

  • French

    Notions

Personal information

Nationalities

  • Italian

Additional Information

1 information shared

  • Employee of the year 2018 at Hotel Eden, Dorchester Collection

    In 2018 I was selected as Employee of the month of March as best representing one of the Dorchester Collection values 'Passion'. At the end of the year the Executive Team of the Hotel Eden awarded me with the title of 'Employee of the Year 2018' as best representing all the DC values, doing my job with passion and dedication, working successfully and respectfully with colleagues.

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