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I have significant experience of bartending with a courteous and pleasant manner, I am able to provide a high quality service to customers and work equally well within a team and on my own.
I have good cash handling skills and am able to use my initiative to solve problems and deal with customer issues effectively. I have high standards and pride myself in keeping the bar area clean and hygienic. I am extremely flexible and reliable and can work a variety of shift patterns.
I would appreciate the opportunity to attend for interview as I believe that I would be an asset to your company, which I know has an exceptional reputation. I can be contacted on +447577170245 or firstname.lastname@example.org at any time.
Thank you for your consideration.
Assistant Bar Manager
InterContinental Dubai Festival City - Dubai, United Arab EmiratesF&B serviceJanuary 2018 - Now · 11 months
Food And Beverage Supervisor
Marriott Hotels - Abu Dhabi, United Arab EmiratesF&B serviceFebruary 2017 - December 2017 · 11 months
Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel. Conduct weekly training sessions on beverage pouring practice, cocktail mixing, bottle flaring and up-selling. Achieve total guest satisfaction and organizational profitability through effective utilization of all resources. Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours. Delight the guest by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue. Prepare Store requisitions and Bar requisitions. Handle guest complaints directly or refer them to the Bar Manager. Extend prompt services to all guests and treat guests and colleagues in a courteous manner.
Kanaloa Club - London, United KingdomF&B serviceOctober 2016 - February 2017 · 5 months
Duties: Delegating work duties to individual staff members; Carrying out staff appraisals, managing performance and disciplining staff; Stock counting; Controlled all aspects of safety, quality and productivity; Conducted briefings and meetings before and after work sessions, which included praising individuals as well as clarifying various areas that they need to work on; Assist in the resolution of performance problems as necessary and in line with company policy; take prompt action to resolve complaints according to company policy.
IT System Support
The Hippodrome Casino - London, United KingdomITJuly 2014 - May 2015 · 11 months
Duties: Analyze and resolve assigned problem tickets; documents problem resolution and communicates impact to internal customers; identifies, documents, and escalates issues; Use Service Desk Tool to document and record all IT issues and activities; Assists in supporting meetings from an audio/visual/computing standpoint; Assists in the deployment of technical solutions (e.g. scheduling, testing, installation, user training, etc) and documentation; Install and configure hardware and software; utilizes USF best practices and follows policy with regard to installation and configuration of hardware and software; Manage change activities for all employee events (e.g. equipment setup, installation and removal, and basic user training as required with respect to new hires, terminations, position changes, etc.); Assists in inventory and tracking of IT assets; Manages stock of essential spare parts and equipment as required; Assists in facilitating vendor repair and maintenance activities (e.g. scheduling and coordinating onsite work, directing vendor to equipment location, verifying required functionality upon repair, etc.); Assembly and repair Desktop PCs; Extra: Repairing iPads and iPhone screens;
Hippodrome Casino - London, United KingdomF&B serviceJune 2014 - April 2016 · 1 year and 11 months
Duties: Mixing and serving alcoholic beverages to customers; Following all safety and sanitation policies when handling food and beverages; Checking a customer’s identification to confirm that they are legally able to consume alcohol; Engaging the guests in conversation; Upselling food and beverages to guests; Preparing cocktails and other drinks; Welcoming, acknowledging and greeting guests who come to the bar; Taking food and beverage orders from guests; Taking money from customers and process all card payments; Moving, lifting, carrying, pushing and pulling stock, chairs and tables around; Communicating with guests and making them feel appreciated; Ensuring that customers receive an efficient and prompt service; Maintaining the cleanliness of the bar area, as well as bar glasses and utensils; Restocking the bar when necessary;
The Hippodrome Casino - London, United KingdomF&B serviceAugust 2013 - July 2014 · 12 months
Duties: Prepare and serve drinks as ordered; Serve food and alcoholic beverages; Set tables and answer questions regarding menu selections; Clean tables and counters; Monitor and observer customer dining experience; Accept payment and deliver to the cash counter; Deliver receipt and change to the customer;
IPSAR Luigi de MediciSeptember 2006 - May 2011
ItalianNative or fluent100%
EnglishNative or fluent100%
- Adobe After Effects
- Barista skill
- COCKTAIL MIXING
- Guest relation
- Microsoft Word 2013
- - Photography
- Video editing