Giuseppe Carillo

Giuseppe Carillo

Assistant Bar Manager at InterContinental Dubai Festival City
Lives in Dubai, United Arab Emirates
over 6 months ago

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Hi there,

I have significant experience of bartending with a courteous and pleasant manner, I am able to provide a high quality service to customers and work equally well within a team and on my own.

I have good cash handling skills and am able to use my initiative to solve problems and deal with customer issues effectively. I have high standards and pride myself in keeping the bar area clean and hygienic. I am extremely flexible and reliable and can work a variety of shift patterns.

I would appreciate the opportunity to attend for interview as I believe that I would be an asset to your company, which I know has an exceptional reputation. I can be contacted on +447577170245 or giuseppe.carillo@live.it at any time.

Thank you for your consideration.

Yours sincerely,

Giuseppe Carillo

Experience

  • Assistant Bar Manager

    InterContinental Dubai Festival City - Dubai, United Arab Emirates

    F&B service
    January 2018 - Now · 11 months

  • Food And Beverage Supervisor

    Marriott Hotels - Abu Dhabi, United Arab Emirates

    F&B service
    February 2017 - December 2017 · 11 months

    Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel. Conduct weekly training sessions on beverage pouring practice, cocktail mixing, bottle flaring and up-selling. Achieve total guest satisfaction and organizational profitability through effective utilization of all resources. Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours. Delight the guest by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue. Prepare Store requisitions and Bar requisitions. Handle guest complaints directly or refer them to the Bar Manager. Extend prompt services to all guests and treat guests and colleagues in a courteous manner.

  • Bar Supervisor

    Kanaloa Club - London, United Kingdom

    F&B service
    October 2016 - February 2017 · 5 months

    Duties:  Delegating work duties to individual staff members;  Carrying out staff appraisals, managing performance and disciplining staff;  Stock counting;  Controlled all aspects of safety, quality and productivity;  Conducted briefings and meetings before and after work sessions, which included praising individuals as well as clarifying various areas that they need to work on;  Assist in the resolution of performance problems as necessary and in line with company policy;  take prompt action to resolve complaints according to company policy.

  • IT System Support

    The Hippodrome Casino - London, United Kingdom

    IT
    July 2014 - May 2015 · 11 months

    Duties:  Analyze and resolve assigned problem tickets; documents problem resolution and communicates impact to internal customers; identifies, documents, and escalates issues;  Use Service Desk Tool to document and record all IT issues and activities;  Assists in supporting meetings from an audio/visual/computing standpoint;  Assists in the deployment of technical solutions (e.g. scheduling, testing, installation, user training, etc) and documentation;  Install and configure hardware and software;  utilizes USF best practices and follows policy with regard to installation and configuration of hardware and software;  Manage change activities for all employee events (e.g. equipment setup, installation and removal, and basic user training as required with respect to new hires, terminations, position changes, etc.);  Assists in inventory and tracking of IT assets;  Manages stock of essential spare parts and equipment as required;  Assists in facilitating vendor repair and maintenance activities (e.g. scheduling and coordinating onsite work, directing vendor to equipment location, verifying required functionality upon repair, etc.);  Assembly and repair Desktop PCs; Extra:  Repairing iPads and iPhone screens;

  • Bartender

    Hippodrome Casino - London, United Kingdom

    F&B service
    June 2014 - April 2016 · 1 year and 11 months

    Duties:  Mixing and serving alcoholic beverages to customers;  Following all safety and sanitation policies when handling food and beverages;  Checking a customer’s identification to confirm that they are legally able to consume alcohol;  Engaging the guests in conversation;  Upselling food and beverages to guests;  Preparing cocktails and other drinks;  Welcoming, acknowledging and greeting guests who come to the bar;  Taking food and beverage orders from guests;  Taking money from customers and process all card payments;  Moving, lifting, carrying, pushing and pulling stock, chairs and tables around;  Communicating with guests and making them feel appreciated;  Ensuring that customers receive an efficient and prompt service;  Maintaining the cleanliness of the bar area, as well as bar glasses and utensils;  Restocking the bar when necessary;

  • Waiter

    The Hippodrome Casino - London, United Kingdom

    F&B service
    August 2013 - July 2014 · 12 months

    Duties:  Prepare and serve drinks as ordered;  Serve food and alcoholic beverages;  Set tables and answer questions regarding menu selections;  Clean tables and counters;  Monitor and observer customer dining experience;  Accept payment and deliver to the cash counter;  Deliver receipt and change to the customer;

Education

  • IPSAR Luigi de Medici

    September 2006 - May 2011

Languages

  • Italian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Full professional
    80%

Skills

  • Adobe After Effects
  • Barista skill
  • COCKTAIL MIXING
  • Coffee
  • Guest relation
  • Microsoft Word 2013
  • - Photography
  • Photoshop
  • Video editing
Connections
Khaled Kamal
Assistant Restaurant Manager at Lapita, Dubai Parks and Resorts, Autograph Collection Hotels
Sneha Kulkarni
Industry Relations Manager- MEA at Hosco
Ida Nyoman Parahita
IT at FRii Bali Echo Beach
View 28 connections
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