Giuseppe Fragliasso

Giuseppe Fragliasso

Front Desk Agent at La Réserve Ramatuelle Hotel, Spa and Villas
Lives in Naples, Italy
over 6 months ago

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Dear Sir/Madam,
I wish to apply for a position of hotel receptionist in your hotel.
I have over three years’ experience working at the front desk in both 4-star and extra-luxury hotels.
I graduated in foreign languages in 2015 specializing in English and Spanish. Whilst studying and working in different countries, I built up my experience and improved my language skills and currently I speak Italian, English, Spanish and French fluently.
I am a good communicator and I am comfortable with being the first point of contact with hotel guests. Furthermore, being able to speak multiple languages allows me to easily communicate with guests coming from all over the world.
I ensure that guests receive a high-quality, personalized service by anticipating their needs in order to provide impeccable customer service. I am very particular about details and I always pay great attention to guest satisfaction.
On a personal level I am a determined, reliable and punctual person. I am a natural team worker and I truly enjoy working side by side with other people. On the other hand, I am able to work autonomously and I feel comfortable handling my shift on my own and I can work under pressure.
Currently I am looking for the opportunity to increase my work experience and take on a new challenge.
I would be happy to answer any questions you may have in an interview or via skype.
Thank you for your consideration,
Giuseppe Fragliasso

Experience

  • Front Desk Agent

    La Réserve Ramatuelle Hotel, Spa and Villas - Ramatuelle, France

    Front Office reception
    April 2018 - October 2018 · 7 months

  • Front Desk Agent

    Le K2, Courchevel - Courchevel 1850, Saint-Bon-Tarentaise, France

    Front Office reception
    December 2017 - April 2018 · 5 months

  • Front Desk Agent

    La Residence du vieux port - Marseille, France

    Front Office reception
    November 2016 - November 2017 · 1 year and 1 month

  • Front Desk Agent

    Simone Hotel Group - Naples, Italy

    Front Office reception
    September 2015 - June 2016 · 10 months

Education

  • BA Equivalent in Languages and Literature ( specialising in English and Spanish)

    Università degli studi di Napoli Federico II - Naples, Italy

    October 2011 - July 2015

Languages

  • Italian
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • French
    Full professional
    80%
  • English
    Full professional
    80%

Skills

  • Able to deal with stress
  • Adaptable and reliable
  • A team player
  • Energetic and smiling
  • Fluent in french
  • Fluent spanish
  • Good communicator
  • multitasker
  • Native italian
  • Very flexible
  • Warm and welcoming
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