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I have extensive experience in hospitality industry which permitted me to develop very good communication skills oriented on guest satisfaction, time management and tasks’
prioritization competence. Moreover it has given me varied skills as analytical/logical
approach to tasks and the ability to work under pressure and to work with many different types of people.
I consider myself trustworthy, highly responsible. I'm flexible, quick to pick up new skills and eager to learn from others. My main strengths are adaptability and the determination to get a job done.
I try to learn something new from every experience because I believe there is always room for self-improvement both personally and professionally.
√ I’m have good negotiation skills;
√ I’m sales-minded, through my current job I use up-selling techniques;
√ I do all possible to achieve the company’s targets;
√ I am able to work well both on my own initiative and as part of a team.
Front Office & Concierge Services
Hotel Art by the Spanish Steps - Rome, ItalyOtherJuly 2014 - May 2018 · 3 years and 11 months
Front Desk, Booking, Conciergerie
IPSSAR - San Benedetto del Tronto, ItalySeptember 2001 - May 2005
HIgh School - Tourism Dept.
ItalianNative or fluent100%