Gonçalo Lopes

Gonçalo Lopes

Waitress at Grupo Norte
Lives in Porto, Portugal

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About me

I am student in ISAG-European Bussiness School currently studying Hotel Management.
Looking for an internship opportunity in operations, revenue management or hotel manager assisant.
Entusiast about people, hospitality and tourism!
What I am most fascionated about hospitality is marketing, revenue management, events and bar!


10 months

  • Waitress

    Grupo Norte - Porto, Portugal

    F&B service
    September 2019 - Now · 5 months

    Doing catering, breakfasts and other F&B services in demand for hotels (4 stars and above)/restaurants when requested. Preparing tables, collecting plates, serving in the bar

  • Reception Intern

    Mercure Hotels - Porto, Portugal

    Front Office reception
    October 2019 - November 2019 · 2 months

    Small internship in two separated weekends as part of the school curriculum. On the first weekend, I was introduced to the front office department and some of the tasks consisted in doing check-ins, explaining the city to the guests, dealing with a complaint and managing reservations. On the other weekend, I stayed in housekeeping department preparing the rooms for the guests.

  • F&B Service Internship

    Ikos Resorts (Greece) - Kos, Greece

    F&B service
    June 2019 - September 2019 · 4 months

    As part of one the best resorts in the world, being part of this company really expanded my horizonts. Part of my tasks as an intern in the F&B department included: -Prepare/ Set-up tables -Taking orders from guests -Food and Beverage service tasks

  • Trainee

    Crowne Plaza - Porto, Portugal

    F&B service
    October 2018 - November 2018 · 2 months


Currently studying

  • ISAG-European Business School - Porto, Portugal

    September 2017 - Now


4 languages

  • Portuguese

    Native or fluent

  • English

    Native or fluent

  • Spanish

    Professional working

  • French

    Limited working

Personal information


  • Portuguese


8 skills

  • Able to deal with stress
  • Adaptable to Change
  • Attention to detail
  • Available to travel
  • Good time manager
  • Guest-focused
  • Improvement and quality
  • MS Office
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