Gonçalo Trindade

Gonçalo Trindade

Receptionist at Exe Almada
Lives in Guimaraes, Portugal
over 6 months ago

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Currently looking for Sales/Commercial challenges in Hotel Business.


  • Receptionist

    Exe Almada - Porto, Portugal

    Front Office reception
    April 2017 - May 2018 · 1 year and 2 months

    Involvement and participation in the opening of the Hotel. (Hotel opening - 04/2017). Interaction in Front Office (priority), Back Office, Reservations (via email/phone) and Group Department. Professional improvement in costumer service. Three Shifts integration (morning / evening / night).

  • Front Office - Internship

    Vila Galé Marina Hotel - Algarvia, Portugal

    Rooms division
    June 2016 - August 2016 · 3 months

    Integration on the Reception, Concierge and Housekeeping team. -Capacity of interaction and persuasion in commercial involvement -Performance of multiple tasks in the Front-Desk (Customer Service, check in - check-out, Reservations, Telephone Assistance, Profile Registration, Preparation of Exits/Arrivals)

  • Restaurant and Bar - Internship

    Vila Flor - Guimaraes, Portugal

    F&B service
    June 2015 - August 2015 · 3 months

    Integration on the Restaurant, Bar team and Catering team. -Development of techniques in the F&B department -Collaboration of Services in Events (weddings, birthdays, parties)

  • Restaurant and Bar - Internship

    Pullman Barcelona Skipper Hotel - Barcelona, Spain

    F&B service
    July 2014 - July 2014 · 1 month

    Integration on the Restaurant and Bar team. -Achievement of Hospitality skills -Acquisition of techniques and methods of ta


  • Erasmus +

    Alexander Technological Educational Institute of Thessaloniki - Thessaloniki, Greece

    September 2015 - February 2016

  • Bachelor's Degree

    Portucalense Infante D. Henrique University - Porto, Portugal

    September 2013 - November 2016


  • Spanish
    Native or fluent
  • English
    Native or fluent
  • Portuguese
    Native or fluent
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