Goutam Maity

Goutam Maity

Housekeeping Supervisor at Shangri-La's Barr Al Jissah Resort & Spa, Sultanate of Oman
Lives in Muscat, Oman
over 6 months ago

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To hold a good position in well reputed organization which will static give me an opportunity to use my full potential and give the freedom and flexibility to make decision, in a dynamic work culture that is enthusiastic with focus on training and development and scope for personal development.A result oriented professional with a career span of 5 years in Hospitality.
Ready to meet challenges and adapt quickly to the changing Housekeeping priorities. An effective communicator with excellent interpersonal skills and ability to sustain a positive work environment towards accomplishment of organizational goals.

Experience

  • Housekeeping Supervisor

    Shangri-La's Barr Al Jissah Resort & Spa, Sultanate of Oman - Muscat, Oman

    Housekeeping
    April 2018 - Now · 8 months

    Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces.  Purchase, re-order and maintain housekeeping supplies and inventory.  Prepares job orders and co-ordinate with Engineering for follow up.  Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.  schedule and train all new housekeeping staff members.  Maintain the housekeeping budget, providing billing summaries and expenses for all pre-and post-events.  Uphold the highest standards of cleanliness, safety, and conduct.  Ability to maintain a budget.  Ensure special attention given to VIP rooms. Attends daily briefing with HKM/EHK in Housekeeping.  Follow up “Do not disturb” rooms.  Prepare inventory for room linen.  Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.  Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately.  Proper handover and takeover of the incoming and outgoing shifts to be handled well.  Conducts daily briefing for Room Attendants. Conducts daily inspection of employee grooming.  Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.  Conducts on the job training for all Room Attendants. Maintains effective employee relations.  Checks and maintains equipment and machines used.  Ensure special attention given to VIP rooms and Attends daily briefing with HKM/EHK in Housekeeping.  Proper handover and takeover of the incoming and outgoing shifts to be handled well.  Report all Lost & Found items to Housekeeping.  Prepare discrepancy report for the front office.  Prepare inventory for room linen.  Notify Housekeeper any damage caused by guest.  Check and follow all maintenance report if the work is incomplete.  While inspecting guest rooms and other area there should be eye for detail.  Daily physical inspection of occupied, vacant and checkout rooms to be done.  Make sure maid trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance.  Be Responsible for the cleanliness, maintenance, property and hygiene of guest rooms, corridors and service areas.  Oversee the work of PA attendant.  Handle all service matters to guests in the station.  Be responsible for supervising the activities of Room attendant.

  • Housekeeping Supervisor

    Rosh Rayhaan by Rotana Hotels & Resort - Riyadh, Saudi Arabia

    Housekeeping
    November 2015 - April 2018 · 2 years and 6 months

    • Conducts daily briefing for Room Attendants. Conducts daily inspection of employee grooming. • Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness. • Conducts on the job training for all Room Attendants. Maintains effective employee relations. • Checks and maintains equipment and machines used. • Prepares job orders and co-ordinate with Engineering for follow up. • Ensure special attention given to VIP rooms. Attends daily briefing with HKM/EHK in Housekeeping. • Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately. • Proper handover and takeover of the incoming and outgoing shifts to be handled well. • Report all Lost & Found items to Housekeeping. • Prepare discrepancy report for the front office. • Follow up “Do not disturb” rooms. • Prepare inventory for room linen. • Notify Housekeeper any damage caused by guest. • Check and follow all maintenance report if the work is incomplete

  • Housekeeping Shift Leader

    JW Marriott Marquis Hotel Dubai - Dubai, United Arab Emirates

    Housekeeping
    February 2014 - October 2015 · 1 year and 9 months

    • Conducts daily briefing for Room Attendants. Conducts daily inspection of employee grooming. • Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness. • Conducts on the job training for all Room Attendants. Maintains effective employee relations. • Checks and maintains equipment and machines used. • Prepares job orders and co-ordinate with Engineering for follow up. • Ensure special attention given to VIP rooms. Attends daily briefing with HKM/EHK in Housekeeping. • Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately. • Proper handover and takeover of the incoming and outgoing shifts to be handled well. • Report all Lost & Found items to Housekeeping. • Prepare discrepancy report for the front office. • Follow up “Do not disturb” rooms. • Prepare inventory for room linen. • Notify Housekeeper any damage caused by guest. • Check and follow all maintenance report if the work is incomplete

  • Housekeeping Supervisor

    Royal Orchid Hotels & Resorts - Velha Goa, India

    Housekeeping
    July 2012 - January 2014 · 1 year and 7 months

    • Conducts daily briefing for Room Attendants. Conducts daily inspection of employee grooming. • Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness. • Conducts on the job training for all Room Attendants. Maintains effective employee relations. • Checks and maintains equipment and machines used. • Prepares job orders and co-ordinate with Engineering for follow up. • Ensure special attention given to VIP rooms. Attends daily briefing with HKM/EHK in Housekeeping. • Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately. • Proper handover and takeover of the incoming and outgoing shifts to be handled well. • Report all Lost & Found items to Housekeeping. • Prepare discrepancy report for the front office. • Follow up “Do not disturb” rooms. • Prepare inventory for room linen. • Notify Housekeeper any damage caused by guest. • Check and follow all maintenance report if the work is incomplete

Education

  • IHTTI School of Hotel Management - Neuchâtel, Switzerland

  • Diploma in Hotel Management

    School of Indian Hotel Management - Kolkata, India

    June 2009 - July 2012

    Diploma in Catering of Hospitality Management

  • Higher Secondary Education

    Amarshi R.N High School - Medinipur, India

    March 2000 - May 2009

    Higher Secondary Education

Languages

  • English
    Native or fluent
    100%
  • Hindi
    Native or fluent
    100%
  • Bengali
    Native or fluent
    100%

Skills

  • Basic photoshop
  • FCS System
  • Internet
  • Micro soft application
  • Opera PMS
  • Outlook
  • Power Point
  • QMS System
  • Website
Connections
Mohammed Ait Doaud
Captain chez Fairmont Riyadh
Krisantus Sutrisno
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Hatim Ismail Alamir
supervisor at national port service
View 4 connections
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