Grace Monserrat Garza Aguilar

Internship Office Department Assistant at Glion Institute of Higher Education
Lives in Ilanz, Switzerland
over 6 months ago

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I am a personable young lady who continuously seeks self-improvement. In my professional life I always give my best in everything I do, considering it not an obligation but a privilege to be part of the world of hospitality, solving challenges that each day brings in my chosen career.

Someone who enjoys to serve others, I would like to highlight that I have a good memory for names and faces which allows me to provide a high service standards


  • Internship Office Department Assistant

    Glion Institute of Higher Education - Ilanz, Switzerland

    Administration & General
    January 2013 - December 2013

    Internship Department: Developing my skills to use the Lotus Program to register all the internship offers, send out opportunities to student, keep track and do follow-up. Preparation for company visits, presentations and interviews. Be in contact with the Human Resources Recruiters and Managers. Creating a notice board and update the contact list from school.

  • Rolling through all the position in the restaurant

    LA PADELLA, Restaurant, - Monterrey, Mexico

    September 2010 - October 2010

    This was a school business simulator project that is open to the public and its objective is run a F&B business being able to work in all the positions involved. Practicing as a bar tender, waiter, concierge, purchasing, storekeeper, maitre, hostess, executive chef, sous chef, dessert chef, line cook and fry/grill cook.

  • Receptionist

    Occidental Grand Flamenco Xcaret - Mexico

    Front Office reception
    August 2009 - December 2009

    During this time, I also had the opportunity to work in the following departments: • Service Quality Department as operator and administrative assistant, looking after the new certifications, prizes, developing green programs involving all the departments at the hotel. • Front Desk: Handle and preparation of check in/out, guest relation, handle guest complaints. • Call center: solving problems and guest complaints, connecting calls. • Bar: Administrative duties, daily inventory and stock taking

  • Assistant housekeeping supervisor

    Fiesta Inn Norte - San Nicolás de los Garza, Mexico

    May 2009 - June 2009

    Checking and evaluating the performance of the housekeepers, leaving our special guests the night gift.



  • Spanish
    Native or fluent
  • English
    Full professional


  • Other skills

    Other skills

Geneva, Switzerland
Glion Institute of Higher Education
Glion-sur-Montreux, Switzerland
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